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Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🏖️ New Jersey, New York, +1 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Medlogix's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Medlogix

Medlogix

201 - 500 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2017-06

Healthcare • Consulting • Logistics

Medlogix is a company that specializes in providing comprehensive medical services, including workers' compensation, auto medical services, and group health services. They offer online referral systems and eBilling solutions to streamline the management of medical claims. With a focus on technology, Medlogix employs innovative platforms like MyMedlogix™ and MedlogixU™ to enhance their services and ensure exceptional client experiences.

📋 Description

• Serve as the lead contact for an assigned book of business • Ensure products, services and workflows meet and exceed client expectations • Manage client relationships and retention • Work with Operations to monitor contract compliance, identify trends and spearhead issue resolution • Work with Business Development to seek product expansion opportunities • Achieve high account visibility through meetings, phone calls, email, industry events, and conferences • Identify and initiate relationships with new industry contacts • Build relationships internally and externally with industry contacts • Coordinate inter-departmental communications for optimal servicing • Provide visibility into client trends and referral patterns while monitoring competition and industry regulatory requirements • Use the MyMedlogix portal to resolve issues, provide demonstrations, and assist with training and onboarding new adjusters • Attend client meetings and prepare and deliver presentations • Prepare and deliver year-end reviews and periodic meetings with clients and Medlogix stakeholders • Maintain the CRM database with client updates and new growth opportunities in real time • Assist and support Sales, including lead generation • Onboard and set up new accounts within Medlogix • Support account growth by pursuing opportunities to expand product and service offerings • Troubleshoot customer product problems and handle issues • Develop marketing and sales plans for growth of existing accounts • Keep informed of industry changes, new products, services, and customer-relevant information

🎯 Requirements

• Bachelor’s degree from an accredited four-year college is preferred • 1-3 years in Auto and/or Workers’ Compensation, Medical Claims, Independent Medical Exam and Peer Review account management experience is preferred • Candidates located in NJ, NY, PA, or DE are preferred due to travel requirements

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