Field Services Engineer III – Wisconsin

🔥 0 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $60k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Medtronic

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1949

⚕️ Healthcare Insurance

Healthcare Insurance • Medical Devices

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Travel to a hospital site to troubleshoot a system issue • Diagnose faults at the component level and implement a fix • Perform preventative maintenance to avoid future disruptions • Work directly with clinical staff to understand problems and restore functionality • Manage your own schedule and prioritize service calls across your territory • Travel to sites to work as a member of the local team to provide efficient repair / installation support • Installs, operates, maintains, repairs, and modifies equipment • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations • Analyzes and evaluates products and related performance • Troubleshoots and diagnoses malfunctions to eliminate problems in minimal time • Support future product integrations by performing upgrades and or configuration updates

🎯 Requirements

• High School Diploma or equivalent required • 4 years technician, clinical field service or clinical customer support experience • Bachelor’s degree in Bioengineering, engineering or technology field preferred • Previous experience as Technician/Field Services within medical device industry • Experience with orthopedic anatomy, surgical protocol and medical terminology • Ability to troubleshoot with technical skills, creativity and high discipline • Familiarity with most commonly used test equipment (i.e.: dosimeter, power supplies, DVM's, signal generators, flow meters, etc.) • Ability to read and understand schematics and engineering drawings • Familiar with the FDA 21 CFR, CGMP for Medical devices • Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner • Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements • Experience with x-Ray systems particularly mobile fluoroscopy or CT systems • Experience with robotics or motion control helpful • For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

🏖️ Benefits

• Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps (global well-being program) • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)