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Chief Operating Officer – COO

🕒 September 17

⚔️ Virginia – Remote

infoinfo

💵 $150k - $300k / year

⏰ Full Time

🔴 Lead

🏢 Chief Operating Officer (COO)

Where this job comes from

Posted on Melone Hatley, P.C.'s careers page, not through a job board

First seen by Remote Rocketship September 17

Still open on Melone Hatley, P.C.'s site. Checked 3 hours ago.

Logo of Melone Hatley, P.C.

Melone Hatley, P.C.

51 - 200 employees

Founded 2014

⚖️ Legal

👥 B2C

Legal • B2C

Melone Hatley, P. C. is a multi-state law firm that specializes in family law and estate planning. The firm provides services for divorce, military divorce, child custody, child support, spousal support, prenuptial agreements, separation, and specialized work for families with special-needs children, as well as estate planning and related matters (wills, trusts, powers of attorney, guardianships, conservatorships, pet trusts). Melone Hatley operates offices across Virginia, Texas, Florida, and South Carolina, emphasizes client experience (client concierges, free consultations), and publishes resources such as calculators, guides, articles, and podcasts to help clients through family- and estate-related legal issues.

📋 Description

• Lead and mentor office leaders and department managers • Drive a culture of high performance, accountability, and independent problem-solving • Centralize, audit, and enforce standard operating procedures • Identify root-cause friction points and leverage automation to boost efficiency • Partner with Managing Attorneys to monitor workflows and track case progression • Maintain target capacity, aiming for 90%+ billable utilization • Partner with the CEO and CFO to manage annual budgets • Monitor Revenue per FTE and optimize Average Case Value • Protect office-level net margins • Remove bottlenecks between Legal, Intake/Sales, Marketing, HR, IT, and Finance • Oversee facility expansions, physical security, IT resources, and vendor contracts across regional footprints • Translate firm strategy into disciplined, profitable, and scalable daily execution across all offices and departments • Report directly to the Owner/CEO

🎯 Requirements

• Proven track record in a senior operations leadership role (COO, VP of Operations, Director of Operations) managing managers across multiple sites • Strong preference for experience in legal operations, law firm management, or multi-location professional services • Deep competency analyzing P&Ls, budgets, headcount modeling, and utilization metrics • Demonstrated ability to build, document, and scale repeatable operational frameworks • Ability to leverage legal tech/automation • Bachelor’s degree in Business Administration, Operations, or related field required • MBA or J.D. strongly preferred • Active bar license not required unless supervising legal representation

🏖️ Benefits

• Bonuses • Remote work option • Regional travel opportunity

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