Inside Sales – Client Service Coordinator

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Logo of Malone Law P.C.

Malone Law P.C.

1 - 10 employees

💼 Consulting

⚖️ Legal

Consulting • Legal • Family Law

Malone Law P. C. is a top-rated family law firm located in Virginia, South Carolina, and Florida. The firm specializes in various aspects of family law including divorce, child custody, and estate planning, and it aims to provide compassionate and professional legal support during challenging times. With a team of experienced attorneys, Malone Law P. C. strives to protect the interests and futures of its clients while guiding them through complex legal processes.

📋 Description

• Generate new sales opportunities by reaching out to inbound leads via phone calls and follow-up emails • Use active listening and effective interviewing techniques to identify and understand client needs • Achieve and exceed sales closure goals on a quarterly basis • Collaborate with internal teams to build a robust sales pipeline and facilitate successful deal closures • Maintain accurate records in the Customer Relationship Management (CRM) system, tracking lead progress and interactions • Serve as the first point of contact for prospective clients and shape their initial impressions of the firm

🎯 Requirements

• Minimum of 1 year of proven experience in inside sales, required • Proven track record of exceeding sales goals and targets • Strong phone presence, with the ability to make numerous phone calls per day • Proficiency in Microsoft Office (Teams, Word) • Experience with Customer Relationship Management (CRM) tools such as HubSpot • Excellent verbal and written communication skills • Strong active listening, problem-solving and presentation abilities • Ability to manage multiple priorities and work efficiently under deadlines • Some college education, preferred • Full-time availability for an 8-hour shift, Monday through Friday, with rotating Saturday shifts

🏖️ Benefits

• Monthly and quarterly incentives • 100% Employer Paid Medical Benefits for Employees and Dependents • Dental, Vision, and Life Insurance • 401 (k) Matching • Paid Time Off and Holiday Pay • Remote work options

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