Senior Procurement Operations and Coupa Specialist

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🔥 1 minute ago

🇺🇸 United States – Remote

💵 $76.8k - $142.2k / year

⏰ Full Time

🟠 Senior

🛒 Procurement

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Mercury Insurance

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1962

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

Mercury Insurance is a leading provider of insurance products, focusing on protecting individuals and their assets with a commitment to privacy and customer service. The company operates through independent agents and offers a range of insurance services including auto, home, and other personal insurance products. Mercury Insurance prioritizes the security of personal information and compliance with privacy laws, ensuring that customer data is handled with care and only shared when necessary for account servicing or as legally required.

📋 Description

• Administer and support day-to-day procurement operations within Coupa, including requisitions, approval routing, purchase orders, invoice workflow support, and operational controls • Monitor and optimize Coupa workflows, approval chains, catalogs, and transaction processing • Support procurement intake and process execution from purchase request through purchase order and invoice routing • Coordinate supplier onboarding activities and supporting documentation • Maintain procurement records and required documentation in Coupa or approved repositories • Resolve stakeholder issues related to requisitions, invoices, approvals, user access, notifications, delegates, and Coupa functionality • Produce operational reports, spend visibility outputs, workflow metrics, and management insights • Identify system gaps, control weaknesses, and process inefficiencies and recommend improvements • Support Coupa implementation and enhancement initiatives, including workflows, analytics, guided buying, and catalogs • Train and guide internal users on procurement processes, Coupa usage, policies, and best practices • Partner with Procurement, Finance, Legal, Accounts Payable, IT, and business stakeholders • Uphold governance and audit readiness by ensuring transactions, approvals, vendor records, and supporting documents are complete and policy-compliant • Perform other duties as assigned by Procurement leadership

🎯 Requirements

• Bachelor's degree in Business, Finance, Supply Chain, Procurement, Information Systems, or a related field required • 4 to 7 years of relevant experience in procurement operations, procure-to-pay, purchasing systems support, accounts payable operations, or a related procurement function • Strong hands-on experience using Coupa in a business or administrative capacity required • Experience supporting requisitions, approvals, purchase orders, invoices, supplier onboarding, and document management required • Understanding of procurement categories and procurement functions, including competitive bid processes • Knowledge of indirect procurement operations • Strong knowledge of Coupa functionality, including requisitioning, purchase orders, invoice routing, approval workflows, supplier onboarding touchpoints, user roles, and basic troubleshooting • Strong understanding of the end-to-end procure-to-pay process • Working understanding of procurement governance, documentation standards, auditability, and segregation of duties • Ability to analyze process flows, identify bottlenecks, and improve efficiency through workflow, automation, and system configuration • Strong reporting and analytical skills, including operational KPI tracking and data-driven decision support • Proficiency in Microsoft Office, especially Excel, Word, PowerPoint, and Outlook • Must have procurement knowledge in the indirect space • Ability to manage multiple priorities in a deadline-driven environment • Relevant procurement, operations, or Coupa certification is preferred • Experience with Coupa enhancement, rollout, or optimization initiatives is preferred • Experience with formal procurement policy, governance, and audit requirements is preferred • Familiarity with source-to-contract and supplier lifecycle processes is preferred • Procurement experience in insurance or finance-related industries is preferred

🏖️ Benefits

• Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off, including vacation time, sick time, 9 paid Company holidays, and volunteer hours • Incentive bonus programs, including potential holiday bonus, referral bonus, and performance-based bonus • Medical, dental, vision, life, and pet insurance • 401(k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more • Bonus potential