Specialty Infusion Account Coordinator

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Logo of Mercy

Mercy

10,000+ employees

Founded 1886

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

💰 Grant on 2025-05

Healthcare • Non-profit • Wellness

Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.

📋 Description

• Coordinate patient accounts, including insurance and benefit verification, denial management, and collections • Identify patient assistance programs, such as drug copay cards, for which patients may qualify • Assist patients with enrollment in assistance programs • Monitor services rendered • Bill assistance programs for applicable funds • Monitor insurance company regulations for changes in precertification, documentation, and claims submission requirements • Communicate with physicians, staff, patients, and insurance companies • Serve as a resource for other staff and patients • Perform duties consistently with Mercy's Mission, Values, and Service Standards

🎯 Requirements

• Education preferred: Some college hours in Business, Finance and/or Accounting related courses • Minimum of 3 years related experience • Thorough understanding of claims procedures, insurance company regulations, oncology coding and billing • Knowledge of insurance benefit verification, denial management, collections, precertification, documentation, and claims submission requirements • Interpersonal, organizational, and analytical skills • Ability to work in stressful situations, meet deadlines, and perform daily responsibilities with consistent accuracy • Ability to use logic and good judgment and rapidly identify and initiate corrective actions when problems arise • Effective written and oral communication skills • Ability to provide direction to co-workers • Ability to deal effectively with VBO management and co-workers in demanding situations • Licensure: N/A • Certification/Registration: N/A

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Tuition support • Matched retirement plans for team members working 32+ hours per pay period • Caring, collaborative team environment • Opportunities for growth • Innovation, technology, and compassion-focused healthcare workplace

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