Clinical Quality Assurance Coordinator

🕒 Yesterday

🍂 Massachusetts – Remote

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💵 $27 - $31 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 0%

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Logo of MES Solutions

MES Solutions

201 - 500 employees

Founded 1978

🏥 Healthcare

⚖️ Legal

💼 Consulting

Healthcare • Legal • Consulting

MES Solutions is a provider of independent medical evaluation and peer review services for the claims and risk-management community. The company coordinates Independent Medical Examinations (IMEs), record retrieval and record reviews, peer review services, physician credentialing, and fitness-for-duty and disability assessment support. Its clients include insurers, third-party administrators, self-insured employers, government agencies, and attorneys across auto, disability, liability, workers' compensation, and group health markets, and it emphasizes compliance with HIPAA, HITECH, and HITRUST.

📋 Description

• Perform quality assurance review of peer review reports, correspondences, addendums, and supplemental reviews • Ensure clear, concise, evidence-based rationales support recommendations and determinations • Ensure client instructions and specifications are followed and all questions are addressed • Verify clinical citations and references are current and obtained from reputable medical journals or publications • Ensure report content, format, and professional appearance comply with company standards • Confirm the appropriate board specialty reviewed each case in compliance with client specifications and state mandates • Verify peer reviewer attestations and absence of reviewer conflicts of interest • Ensure provider credentials and signatures are included in final reports • Identify report inconsistencies and contact peer reviewers for clarification, modification, or correction • Assist with customer complaints and quality assurance issues • Ensure compliance with federal ERISA and state mandates • Provide management insight on consultant quality, availability, and compliance • Promote efficient utilization of company resources • Participate in educational and training activities • Perform other duties as assigned

🎯 Requirements

• Active RN or LPN nursing license required • Must be a graduate of an accredited nursing program or have related medical experience • Bachelor's degree preferred • Minimum of two years clinical or related field experience, or equivalent combination of education and experience • Strong knowledge of medical terminology, anatomy and physiology, medications, and laboratory values • Ability to perform arithmetic calculations with whole numbers and decimals and compute rates and percentages • Qualified typist with a minimum of 40 W.P.M. • Ability to operate a general computer, fax, copier, scanner, and telephone • Knowledge of Microsoft Word, Outlook, Excel, and the Internet • Excellent English usage, grammar, punctuation, and style • Ability to follow instructions and respond accurately to upper management's directions • Demonstrated accuracy and thoroughness • Exceptional communication skills • Ability to work independently, prioritize work activities, and use time efficiently • Ability to maintain confidentiality

🏖️ Benefits

• Fully remote work arrangement • Competitive benefits • Medical insurance • Vision insurance • Dental insurance • Paid time off • 401k • No travel required

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