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Business Analyst

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🕒 5 days ago

đŸŒ” Arizona, Utah – Remote

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đŸ’” $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

đŸ‘» Ghost score 0%

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Logo of MicroAge

MicroAge

201 - 500 employees

Founded 1976

đŸ€ B2B

đŸ’Œ Consulting

🔒 Cybersecurity

B2B ‱ Consulting ‱ Cybersecurity

MicroAge is an award-winning, full-service technology solutions integrator with a 50-year history that helps organizations advance, secure, accelerate, and transform through technology. It provides managed IT services, cybersecurity, cloud and hybrid-cloud solutions, data intelligence, disaster recovery, collaboration and unified communications, software licensing, and strategic consulting to businesses across many industries (construction, education, financial services, healthcare, legal, manufacturing, retail, and government). MicroAge positions itself as a partner for digital transformation and infrastructure modernization, delivering certified expertise and managed services to drive practical business outcomes.

📋 Description

‱ Lead client requirements-gathering sessions to define solution needs, business processes, and technical requirements ‱ Translate business requirements into functional specifications and user stories for development teams ‱ Conduct stakeholder interviews, workshops, and process mapping ‱ Act as Product Owner for client solution development projects and MicroAge solution templates ‱ Manage backlogs, define priorities, and oversee solution lifecycles ‱ Lead solution validation, including test strategy, test case creation, UAT facilitation, defect triage, and go-live readiness reviews ‱ Guide clients in automation, digital transformation, and AI-driven solution envisioning ‱ Provide recommendations on technology adoption, process optimization, and solution feasibility ‱ Lead discovery sessions, identify high-value use cases, and develop solution roadmaps ‱ Educate and advise Account Executives and Pre-Sales teams on selling the consulting practice ‱ Develop sales training, playbooks, messaging frameworks, value propositions, proposal content, and demonstrations ‱ Collaborate with project managers on timelines, client expectations, resource coordination, planning, and risk mitigation ‱ Stay current with industry trends, emerging technologies, and competitor offerings ‱ Provide post-implementation support, client training, user documentation, adoption materials, and ongoing assistance ‱ Maintain and improve solution templates, discovery artifacts, implementation accelerators, training content, and documentation ‱ Partner with practice leaders, architects, and delivery teams to keep solutions technically relevant, repeatable, scalable, and commercially viable ‱ Validate sales readiness, including pricing guidance, deliverables, value propositions, presentations, demonstrations, and collateral ‱ Drive solution-template lifecycle management from ideation through launch, adoption, enhancement, and retirement

🎯 Requirements

‱ 3+ years of experience in a Business Systems Analyst, Solution Consultant, Product Owner, or related role ‱ Strong experience with requirements gathering, stakeholder management, and solution design ‱ Knowledge of Power Platform, Microsoft 365, Microsoft Copilot and Microsoft Purview is highly desirable ‱ Excellent communication and facilitation skills, with the ability to engage both business and technical audiences ‱ Experience working in pre-sales, consulting, or solution envisioning is a plus ‱ Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), preferred

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