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Engagement Manager

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

đź’µ $150k - $170k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘” Manager

Where this job comes from

Posted on Mighty Acorn Digital's careers page, not through a job board

First seen by Remote Rocketship 14 hours ago

Still open on Mighty Acorn Digital's site. Checked 1 hour ago.

Logo of Mighty Acorn Digital

Mighty Acorn Digital

1 - 10 employees

🤝 B2B

đź’Ľ Consulting

🏛️ Government

B2B • Consulting • Government

Mighty Acorn Digital is a company that helps governments modernize and deliver world-class digital services for public benefit programs. Their approach focuses on stabilizing, automating, and accelerating the transformation of complex systems, enabling governments to enhance transparency and cooperation. This is achieved without disrupting ongoing services, ultimately aiming for a more efficient public service delivery.

đź“‹ Description

• Lead account health and strategy for a portfolio of government partner engagements • Ensure engagements are healthy, deliver results, and exceed government partner expectations • Anticipate partner challenges and offer solutions • Connect insights across engagements and translate past performance into repeatable capabilities • Serve as a trusted advisor to government agency leaders on modern, human-centered digital services • Partner with Delivery Leads, who manage day-to-day delivery operations • Shape new work into scoped engagements with appropriate teams, timelines, and budgets • Own engagement scope and budget • Collaborate on statements of work, contract modifications, and teaming-partner agreements • Ensure teams have the right skills and experience • Set delivery expectations, outcomes, and risks with agencies • Meet with Delivery Leads to review progress, agency feedback, risks, staffing, deliverables, budget, and burn • Build relationships across agencies and advise leaders on progress, decisions, risks, changes, and future needs • Identify opportunities to expand impact across programs, departments, agencies, and new challenges • Partner with Growth to create opportunities and lead proposals • Recognize when Mighty Acorn is not the right fit and connect agencies with suitable partners • Capture outcomes as evidence and stories • Lead agency account plans and establish six-month direction and 90-day priorities • Help translate account plans into annual goals, revenue targets, budgets, and team priorities • Identify future capabilities, methods, and proof points needed by agencies

🎯 Requirements

• 5+ years in government digital services, civic tech, or public sector consulting • At least 3 years as the lead on a government client relationship • Background in delivering digital services, such as product management, delivery management, or engineering • Track record of growing client partnerships • Experience shaping and contributing to proposals • Understanding of government budgets, procurement, contracts, and related stakeholders • State and local experience is a strong plus • Presence and judgment to advise senior government leaders • Clear, persuasive writing • Ability to make complex work easy to understand • Ability to work efficiently, sometimes under tight deadlines • Preference for transparency and direct communication • Ability to adapt quickly to temporarily ambiguous situations • Work must be performed from within the contiguous United States • Active US citizenship or a green card required • Work authorization that does not require present or future visa sponsorship by Mighty Acorn Digital • Must pass a criminal background check before starting • Fast (>100Mbps), reliable internet connection • Dedicated workspace with appropriate background noise for audio calls

🏖️ Benefits

• Bonus • Profit sharing bonus available after 90 days of employment • Remote work arrangement

Apply Now

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