Director, Customer Solutions

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $190k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

Where this job comes from

Posted on Millennium's careers page ↗Millennium's careers page, not through a job board

First seen by Remote Rocketship 12 hours ago

Still open on Millennium's site. Checked 1 hour ago.

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Logo of Millennium

Millennium

201 - 500 employees

Founded 2004

💼 Consulting

🎖️ Defense

🔒 Cybersecurity

Consulting • Defense • Cybersecurity

Millennium is a cybersecurity and technical engineering firm that provides offensive and defensive cyber operations, enterprise IT modernization, secure software engineering (DevSecOps), and hands-on cyber training including red/blue team exercises and cyber ranges. The company primarily serves U. S. government markets—Department of Defense, the Intelligence Community, and federal civilian agencies—offering mission-focused services such as red team operations, threat analysis (ShadowView), innovation for emerging cyber challenges, and a secure Cyber Threat Operations Center.

📋 Description

• Lead strategic customer engagement and organic growth initiatives across the U.S. Navy and Department of Defense • Develop and strengthen relationships with Navy and DoD customers, stakeholders, and industry partners • Identify and qualify new business opportunities and shape long-term growth strategy • Serve as a senior customer-facing representative across Navy and DoD accounts • Identify emerging requirements, mission needs, acquisition activity, and new business opportunities • Develop and execute customer engagement and relationship strategies • Identify, qualify, and develop a pipeline of Navy and DoD opportunities • Partner with Operations and Business Development leadership to translate customer insights into growth strategies and qualified pursuits • Develop short- and long-range Navy/DoD growth and campaign plans, opportunity forecasts, and customer engagement strategies • Monitor and analyze acquisition forecasts, FPDS, GovWin, customer forecasts, industry intelligence, and other relevant sources • Support capture strategies, capability presentations, white papers, RFI/RFP responses, Sources Sought responses, and other business development materials • Develop and deliver capability briefings and customer presentations tailored to Navy and DoD audiences • Represent Millennium at industry conferences, networking events, customer engagements, and other forums • Collaborate across the organization to differentiate Millennium’s capabilities and strengthen competitive position • Assist with Business Development activities, including technical interviews, technical documentation, proposal writing support, and proposal color reviews

🎯 Requirements

• 12+ years of experience in business development, customer engagement, growth, capture, or a related role supporting the U.S. Navy and/or Department of Defense • Demonstrated experience working within a Navy acquisition, program office, cyber, or related DoD environment • Established professional relationships and a demonstrated network across Navy/DoD customers and relevant industry partners • Experience identifying, qualifying, and developing new business opportunities within the federal government contracting environment • Strong understanding of the Navy/DoD acquisition lifecycle, including RFI/RFQ/RFP processes, Sources Sought, acquisition forecasts, and other procurement mechanisms • Demonstrated ability to engage with senior government and industry stakeholders and build trusted customer relationships • Strong understanding of Navy/DoD mission requirements, particularly within cybersecurity and/or technical services environments • Demonstrated experience contributing to or leading the pursuit of significant ($20M+) federal opportunities • Excellent written, verbal, presentation, and interpersonal communication skills • Ability to work collaboratively across Operations, Business Development, Capture, and other corporate functions • Ability to travel approximately 30% for customer engagements, industry events, conferences, and networking activities • Must be eligible to obtain a Top Secret security clearance • Preferred: Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field • Preferred experience supporting SETA, cybersecurity, engineering, or other technical services within the Navy/DoD market • Preferred previous experience within a Navy acquisition program office • Preferred experience developing or executing multi-year growth/campaign strategies • Preferred demonstrated experience supporting opportunities through capture and/or award with $20M+ contract values • Preferred program or project management experience with P&L responsibility • Preferred established relationships with senior Navy/DoD leadership and industry partners • Must be comfortable with prolonged periods of sitting at a desk and working on a computer • Must be able to lift up to 10-15 pounds at a time

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