
1001 - 5000 employees
Founded 1972
🏥 Healthcare
🏨 Hospitality
💼 Consulting
Healthcare • Hospitality • Consulting
Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.
🔥 0 minutes ago
🤠 Texas – Remote
💵 $110k - $125k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💸 Sales Engineer
🦅 H1B Visa Sponsor
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1001 - 5000 employees
Founded 1972
🏥 Healthcare
🏨 Hospitality
💼 Consulting
Healthcare • Hospitality • Consulting
Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.
• Provide technical expertise, solution development and business-level consultation throughout the sales process for assigned opportunities • Assist and/or lead identification and documentation of customer business needs and propose company products and services to meet desired business outcomes • Identify, assess and technically lead opportunities with partners and customers in assigned geographies or industry sectors • Define AI, workflow and application plays/blueprints for the sales engineering team • Provide knowledge and experience to the sales organization • Serve as escalation point for Sales Engineering to build and demonstrate Workflow Studio, Mitel CX and next-generation AI solutions • Drive improvements in products and services through cross-organizational collaboration with Product Management, R&D, product marketing, professional services and others • Identify and address customer and partner gaps by delivering proposed workflows, AI and other solutions • Provide architectural oversight and solution reviews to customers, partners, field sales and the sales engineering team • Document and share business best practices • Maintain high-level technical knowledge of relevant software releases and integrations with partner platforms • Cover the Americas Theater with less than 20% travel expected
• Bachelor's degree in related field, or experience in lieu of degree • Previous work experience in sales engineering • Mitel product experience or applicable experience in competitor’s Unified Communications or Contact Center offerings is required • AI, workflow, CX and other applications and API connection • Ability to support solutions planning for multiple Vertical markets • Strong ability to sell and position Mitel products and solutions in a high touch, consultative selling environment required • Formal understanding of IT markets including LAN, WAN, Security, Cloud and Virtualization required • Deep understanding of AI tools is advantageous • Experience with API and Coding tools is advantageous • Must be legally authorized to work in the United States; Mitel is not offering sponsorship for US work authorization for new applicants
• Affordable Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • Disability Insurance • Matching 401(k) plan • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs
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