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Customer Support Representative

Job not on LinkedIn

πŸ•’ June 1

πŸ‡ΊπŸ‡Έ United States – Remote

πŸ’΅ $60k - $90k / year

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ’ Customer Support

Where this job comes from

Posted on Moab's careers page, not through a job board

First seen by Remote Rocketship June 1

Still open on Moab's site. Checked 4 hours ago.

Logo of Moab

Moab

11 - 50 employees

Founded 2023

☁️ SaaS

🀝 B2B

πŸ€– Artificial Intelligence

SaaS β€’ B2B β€’ Artificial Intelligence

Moab is an AI-native ERP and operating system for equipment rental and dealership businesses. It centralizes end-to-end rental and dealership workflows β€” inventory and telematics-based asset tracking, orders and billing, service and repairs, dispatch with real-time route optimization, and financial reporting β€” into a single, mobile-friendly platform. MOAB emphasizes real-time automation and AI-embedded workflows, integrates telematics for utilization and location tracking, and is SOC 1 Type II and SOC 2 Type II compliant. It is positioned as a B2B solution replacing fragmented legacy rental/dealership systems.

πŸ“‹ Description

β€’ Own the customer inbox β€’ Investigate bugs end-to-end β€’ Work the queue with engineering β€’ Close the loop with customers

🎯 Requirements

β€’ B2B SaaS support for non-technical end users β€’ Strong written communicator β€’ Comfortable working with AI tools β€’ Organized in a queue-driven environment β€’ Patient and empathetic

πŸ–οΈ Benefits

β€’ Health insurance β€’ Professional development opportunities β€’ Flexible working arrangements

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πŸ’ Customer Support

πŸš«πŸ‘¨β€πŸŽ“ No degree required

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