Growth Marketing Lead – Vertical AI B2B

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Momos

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏨 Hospitality

📣 Marketing

💼 Consulting

Hospitality • Marketing • Consulting

Momos is a leading customer engagement platform that leverages AI-driven tools to enhance customer experience management. Designed for multi-location brands and various businesses, including restaurants and hospitality, Momos consolidates customer interactions into a unified inbox for effective feedback management. The platform offers AI-powered automation, personalized marketing, and detailed customer analytics to build stronger customer relationships and improve retention rates. By streamlining communications and insights, Momos helps businesses optimize operations, boost sales, and drive customer loyalty. With its user-friendly dashboard, businesses can track performance, monitor customer interactions, and make informed decisions to grow across all locations.

📋 Description

• Own full-funnel growth strategy across acquisition, activation, conversion, and revenue through paid, SEO/SEM, lifecycle, and ABM • Establish the growth operating model, including KPIs, reporting, experimentation frameworks, attribution, and performance cadence • Run structured experiments across channels, offers, messaging, and journeys; stop failed initiatives and scale successful ones • Build growth metrics infrastructure covering funnel tracking, attribution, CAC/LTV, pipeline velocity, and ROI with RevOps/Data • Maintain visibility into activities driving pipeline and revenue and investment priorities • Lead the existing growth team, setting ownership, priorities, and performance standards • Coach team members into strategic marketers and build an experimentation-driven culture • Identify capability gaps and scale team, process, and vendor resources • Manage external vendors and agencies across paid, lifecycle, and SEO/SEM • Run ABM programs with Sales and Product Marketing against key accounts with conversion targets • Align growth programs with Sales, Product, Data, and RevOps on commercial objectives • Advise leadership on growth strategy and customer insights • Translate data into business narratives for leadership • Own reporting on ROI, CAC, lead quality, conversion, pipeline velocity, and revenue contribution • Maintain an optimization backlog focused on high-impact opportunities • Demonstrate the link between growth spend and revenue • Represent growth at select field events and conferences annually • Ensure messaging consistency across channels as brand steward

🎯 Requirements

• 5–8+ years in growth, demand generation, or full-funnel marketing at fast-growing SaaS/technology companies • Experience building or scaling a growth function, team, or operating model • Demonstrated ownership of CAC, conversion rates, pipeline velocity, LTV, ROI, and revenue contribution • Track record running structured experiments with a test-learn-kill-scale mindset • Experience across paid marketing, SEO/SEM, lifecycle marketing, and ABM • Strong commercial judgment to distinguish activity from real impact • Experience managing and developing marketing talent • Comfortable partnering with senior, opinionated stakeholders • Excellent executive communication and storytelling skills • Strong project management and cross-functional alignment skills • Comfortable operating in ambiguity across Pacific and SEA time zones • Occasional travel for select field events • Vertical SaaS experience, especially hospitality technology or customer engagement platforms, preferred

🏖️ Benefits

• Mission-driven, fast-paced, entrepreneurial environment • Collaborative, flat company culture • Comprehensive private health insurance • Discretionary trips to our offices worldwide, with global travel medical coverage • Cross-cultural team bonding and networking