Software Application Specialist

Job not on LinkedIn

🕒 3 days ago

🇺🇸 United States – Remote

💵 $60k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Motorola Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1928

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Lead operational assessments, business process reviews, and discovery events for Public Safety agencies • Interview subject matter experts and document customer business processes and findings • Evaluate business processes and recommend configurations and applications for Motorola mission-critical software • Facilitate business process reengineering workshops and develop improved workflows • Design, develop, and deliver training curricula, learning aids, and instructional materials • Define, coordinate, and lead User Acceptance Testing processes and document results • Liaise between technical resources, engineers, project managers, and customers • Collaborate with internal teams to adapt configurable COTS software to client use cases • Support Project Managers and Program Directors throughout the project lifecycle • Present analysis results and project updates to customer and internal stakeholders • Report progress and risks to senior management

🎯 Requirements

• Proven experience in public safety software integration and deployment processes • Strong analytical skills and understanding of business processes • Excellent communication and interpersonal skills • Ability to work independently and manage multiple priorities • Proficiency creating documentation, presentations, and spreadsheets • 3–5 years of IT business applications or similar related experience • Preferred experience with computer-aided dispatch, law records management software, and field-based applications • Experience in business process reengineering for software applications • Familiarity with Windows-based operating systems • Familiarity with Microsoft SQL Server Reporting Services (SSRS) • Intermediate XML knowledge • Familiarity with Google Docs/Sheets • Knowledge of software deployment methodologies and quality processes • Bachelor’s degree in Information Technology, Project Management, Engineering, or related field, or 3+ years of experience in a public safety information technology field • At least 3 years of experience in Public Safety, Business Analysis, Field Service, CAD, Record Management Systems, or Jail Applications • Must be a self-motivated team player able to work with general guidance • Must be able to obtain background clearance as required by the government customer • Legal authorization to work in the U.S. indefinitely; employer work permit sponsorship is unavailable • Must pass a stringent fingerprint background check when required under CJIS Security Policy • Must reside in the United States and close to a major airport due to travel expectations

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Approximately 50% travel