Associate Director, Patient Navigator Strategy, US Oncology

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $156.9k - $247k / year

⏰ Full Time

🟠 Senior

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Define and evolve the Patient Support Program (PSP) strategy, service model, and capabilities • Oversee benefits investigation, case management, prior authorization support, affordability services, and patient support workflows • Design patient enrollment and multi-consent processes supporting patient services participation, data collection, engagement, and treatment initiation • Define brand-specific hub business rules, workflows, service requirements, and escalation pathways • Develop and oversee affordability strategy, copay program structure, and financial assistance solutions • Partner with the Patient Access Support Center of Excellence and vendors to translate program strategy into operational execution • Support vendor selection and oversee hub and affordability partner performance • Establish service expectations, performance metrics, governance processes, and continuous improvement plans • Establish performance measures and reporting requirements • Leverage patient and operational insights to identify barriers, optimize program effectiveness, and improve patient outcomes • Partner with Market Access, Patient Access Support Operations, Finance, Legal, Privacy, Compliance, Data, and Technology teams • Ensure compliant implementation, operational readiness, and successful execution of patient support and affordability programs • Report to the Director, Patient Support Strategy Lead

🎯 Requirements

• Bachelor's degree or equivalent (BA/BS) • Minimum of 5 years of experience in pharmaceutical, biotechnology, or healthcare organizations • Experience spanning patient services, patient access, reimbursement support, affordability programs, or hub strategy • Experience designing, implementing, and optimizing patient support programs, hub services, affordability solutions, or patient access capabilities • Strong understanding of hub service models, payer dynamics, buy-and-bill reimbursement, medical benefit coverage, benefits investigation and verification, prior authorization, appeals, and patient enrollment requirements • Strong understanding of affordability program design, including copay program structures, financial assistance solutions, patient eligibility criteria, annual benefit limits, cost-share considerations, and program governance • Experience developing enrollment, consent, and patient data strategies, including patient support participation, privacy requirements, protected health information (PHI), and complex data management considerations • Strong strategic thinking and problem-solving capabilities • Ability to navigate ambiguity, resolve complex operational challenges, and translate strategy into execution • Excellent communication, collaboration, and stakeholder management skills • Ability to influence decisions and build alignment across a complex matrix organization • Experience supporting commercialization or launch of advanced therapies preferred • Experience working directly with pharmaceutical hub vendors, patient support providers, specialty pharmacies, reimbursement support organizations, or affordability vendors preferred • Deep understanding of oncology patient journeys, reimbursement pathways, specialty distribution models, and advanced therapy treatment ecosystems preferred • US and Puerto Rico residents only

🏖️ Benefits

• Annual bonus eligibility • Long-term incentive eligibility, if applicable • Medical, dental, and vision healthcare benefits for employee and family • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days • Accommodation during the application or hiring process, if needed