MTM, Inc.
1001 - 5000 employees
Founded 1995
📦 Logistics
🏥 Healthcare
⚕️ Healthcare Insurance
💰 $2.5M Debt Financing on 2016-06
Logistics • Healthcare • Healthcare Insurance
MTM, Inc. is a healthcare services company that specializes in managing transportation benefits for Medicaid and Medicare programs. Through advanced technology, MTM Health ensures reliable non-emergency medical transportation (NEMT), mobile integrated health (MIH) solutions, and home and community-based services (HCBS) that enhance access to care. The company aims to improve health outcomes by addressing social determinants of health and connecting members with essential community resources.
Dispatcher
Job not on LinkedIn
🔥 33 minutes ago
Where this job comes from
Posted on MTM, Inc.'s careers page, not through a job board
First seen by Remote Rocketship 33 minutes ago
MTM, Inc.
1001 - 5000 employees
Founded 1995
📦 Logistics
🏥 Healthcare
⚕️ Healthcare Insurance
💰 $2.5M Debt Financing on 2016-06
Logistics • Healthcare • Healthcare Insurance
MTM, Inc. is a healthcare services company that specializes in managing transportation benefits for Medicaid and Medicare programs. Through advanced technology, MTM Health ensures reliable non-emergency medical transportation (NEMT), mobile integrated health (MIH) solutions, and home and community-based services (HCBS) that enhance access to care. The company aims to improve health outcomes by addressing social determinants of health and connecting members with essential community resources.
📋 Description
• Assign same day and urgent trips to third party transportation providers • Organize and route trips based on schedule and location to ensure optimal fleet performance • Provide assistance to transportation providers and drivers with issues related to trip performance • Document and report provider no shows or on-time-performance issues • Inform transportation providers of any new trips that occur • Establish and maintain effective communication with transportation providers • Provide feedback to leadership and Fleet Management on transportation providers performance • Monitor on-road provision of service for quality and on-time-performance • Route and schedule next day and future trips to third party transportation providers daily for assigned region • Route and schedule trips to transportation providers to ensure vehicle resources are used most efficiently and effectively to meet demand • Communicate and escalate issues with unscheduled trips as appropriate • Perform other duties as assigned
🎯 Requirements
• High School Diploma or G.E.D. • Must reside in an approved state • 6+ months of customer service experience • Ability to maintain a high level of confidentiality • Excellent communication and interpersonal skills • Knowledge of GPS and GIS systems preferred • Good organizational skills • Detail oriented • Ability to meet deadlines and complete work in a timely manner • Skilled in the use of computers, including Microsoft Word, Excel and other Microsoft applications • Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills • 2+ years in transportation routing, dispatching, and scheduling expertise preferred • 1 year experience working with the applicable transit scheduling system preferred
🏖️ Benefits
• Health and Life Insurance Plans • Dental and Vision Plans • 401(k) with a company match • Paid Time Off and Holiday Pay • Maternity/Paternity Leave • Birthday Holiday • Casual Dress Environment • Tuition Reimbursement • MTM Perks Discount Program • Leadership Mentoring Opportunities • Comprehensive, people-first benefits program designed to support every stage of your wellness journey
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