
1001 - 5000 employees
Founded 1995
📦 Logistics
🏥 Healthcare
⚕️ Healthcare Insurance
💰 $2.5M Debt Financing on 2016-06
Logistics • Healthcare • Healthcare Insurance
MTM, Inc. is a healthcare services company that specializes in managing transportation benefits for Medicaid and Medicare programs. Through advanced technology, MTM Health ensures reliable non-emergency medical transportation (NEMT), mobile integrated health (MIH) solutions, and home and community-based services (HCBS) that enhance access to care. The company aims to improve health outcomes by addressing social determinants of health and connecting members with essential community resources.
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1001 - 5000 employees
Founded 1995
📦 Logistics
🏥 Healthcare
⚕️ Healthcare Insurance
💰 $2.5M Debt Financing on 2016-06
Logistics • Healthcare • Healthcare Insurance
MTM, Inc. is a healthcare services company that specializes in managing transportation benefits for Medicaid and Medicare programs. Through advanced technology, MTM Health ensures reliable non-emergency medical transportation (NEMT), mobile integrated health (MIH) solutions, and home and community-based services (HCBS) that enhance access to care. The company aims to improve health outcomes by addressing social determinants of health and connecting members with essential community resources.
• Assign same day and urgent trips to third party transportation providers • Organize and route trips based on schedule and location to ensure optimal fleet performance • Provide assistance to transportation providers and drivers with issues related to trip performance • Document and report provider no shows or on-time-performance issues • Inform transportation providers of any new trips that occur • Establish and maintain effective communication with transportation providers • Provide feedback to leadership and Fleet Management on transportation providers performance • Monitor on-road provision of service for quality and on-time-performance • Route and schedule next day and future trips to third party transportation providers daily for assigned region • Route and schedule trips to transportation providers to ensure vehicle resources are used most efficiently and effectively to meet demand • Communicate and escalate issues with unscheduled trips as appropriate • Perform other duties as assigned
• High School Diploma or G.E.D. • Must reside in an approved state • 1+ year of call center experience • 6+ months of customer service experience • Ability to maintain a high level of confidentiality • Excellent communication and interpersonal skills • Knowledge of GPS and GIS systems preferred • Good organizational skills • Detail oriented • Ability to meet deadlines and complete work in a timely manner • Skilled in the use of computers, including Microsoft Word, Excel and other Microsoft applications • Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills • 2+ years in transportation routing, dispatching, and scheduling expertise preferred • 1 year experience working with the applicable transit scheduling system preferred
• Health and Life Insurance Plans • Dental and Vision Plans • 401(k) with a company match • Paid Time Off and Holiday Pay • Maternity/Paternity Leave • Birthday Holiday • Casual Dress Environment • Tuition Reimbursement • MTM Perks Discount Program • Leadership Mentoring Opportunities
Apply Now🕒 August 17
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