Program Manager

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Myriad360

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

📋 Description

• Own the overall success of one or more strategic client programs and develop roadmaps aligned with customer and business objectives • Align related projects to program goals, balance competing priorities across workstreams, and drive strategic planning and long-term execution • Maintain visibility into program health across schedule, scope, budget, risks, resource utilization, and customer satisfaction • Ensure governance standards are consistently followed and escalate issues before they impact delivery • Lead executive-level customer meetings and present program health dashboards and reporting to internal leadership • Translate technical delivery into clear business outcomes and decision-ready insights • Partner with Project Managers, Finance, Account Management, and Delivery Leadership to forecast revenue and resource needs and improve forecast accuracy • Monitor margins, review change orders, identify financial risks, and maintain overall financial visibility without assuming day-to-day project accounting responsibilities • Identify program-level delivery risks, resource constraints, vendor risks, customer dependencies, schedule conflicts, scope expansion, and operational bottlenecks, and develop proactive mitigation strategies • Communicate risks early with clear, actionable mitigation plans • Mentor Project Managers, facilitate effective decision-making, drive accountability, and remove organizational obstacles • Build collaboration across departments and influence outcomes through leadership rather than hierarchy • Build executive customer relationships, understand long-term business goals, anticipate future opportunities, manage expectations, and resolve escalations to increase customer confidence • Partner with Sales, Account Management, Portfolio Leadership, Engineering, Field Services, Finance, Procurement, Operations, and Executive Leadership to drive alignment across delivery organizations

🎯 Requirements

• 8+ years of managing complex technology projects • 3+ years of managing multi-project programs • Experience leading enterprise infrastructure deployments • Strong executive communication skills • Excellent organizational and analytical abilities • Proven experience managing competing priorities • Demonstrated financial acumen • Strong understanding of project governance • Experience with portfolio reporting • Experience in enterprise technology delivery environments such as data centers, structured cabling, network deployments, cloud infrastructure, enterprise IT, AI infrastructure, or Professional Services organizations • Experience with tools such as Smartsheet, Microsoft Project, Salesforce, Microsoft 365, and Power BI is valuable • Strategic thinking and executive presence when communicating with customers, executives, and technical and senior leadership audiences • Leadership skills to build alignment, motivate teams, and drive accountability across multiple organizations • Business acumen and sound decision-making across customer success, operational excellence, financial performance, data, experience, and business priorities • Proactive risk-management mindset and ability to develop practical mitigation strategies • Ability to build trusted customer relationships • Must be based in the United States • Travel less than 10% may be required

🏖️ Benefits

• Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Company-funded 401k contributions • Zero-cost employer-covered health insurance • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers