Customer Support

Job not on LinkedIn

🕒 October 1

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 25%

infoinfo

🗣️🇩🇪 German Required

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Logo of MyTalent.io

MyTalent.io

51 - 200 employees

Founded 2017

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

MyTalent. io is a leading virtual assistant agency based in the German-speaking region, specializing in providing flexible and scalable support to businesses by connecting them with international virtual assistants. They offer various services, including administrative support, content creation, customer service, and marketing, enabling companies to enhance efficiency while reducing costs. MyTalent. io also supports prospective virtual assistants with guidance on registration, specialization, and building an online presence to thrive in this competitive field.

📋 Description

• Provide written customer support for an e-commerce company offering digital products • Handle written customer inquiries • Assist with questions about products and offers • Work with existing SOPs and templates • Think independently and identify opportunities for improvement

🎯 Requirements

• Approximately 5 hours per week • German at C1 level • Experience in written customer support and/or as a virtual assistant, ideally in the areas mentioned above • Ability to work with existing SOPs and templates • Independent thinking and the ability to identify opportunities for improvement are desirable

🏖️ Benefits

• Remote work

Apply Now

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