VP of Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 10%

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Logo of Nametag

Nametag

11 - 50 employees

Founded 2020

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 Series unknown on 2021-02

Healthcare • Insurance • Logistics

Nametag is a workforce-focused identity verification company providing a SaaS platform that prevents deepfake impersonation and secures account recovery, onboarding, and helpdesk processes. Its Deepfake Defense™ engine combines cryptography, biometrics, and AI-resistant techniques to verify humans across channels, integrate with enterprise IAM and ITSM systems, and enable self-service MFA and password resets to reduce breaches and IT support costs.

📋 Description

• Own and optimize the People tech stack, including HRIS, ATS, onboarding tools, and benefits platforms. • Build scalable policies and documentation, including the employee handbook, job architecture, compensation bands, performance review cadence, and PIP process. • Design remote-first onboarding and ensure multi-state compliance for a distributed U.S. workforce. • Lead engagement, internal communications, culture programming, and data-driven feedback initiatives, including quarterly off-sites. • Build self-service workflows and automate repetitive People processes. • Manage and develop a TA hire responsible for day-to-day sourcing, interviewing, and coordination across Engineering, Product, and GTM. • Own recruiting infrastructure, interview loops, scorecards, offer frameworks, and employer brand positioning. • Calibrate interviewers, close executive-level candidates, and maintain hiring quality and consistency. • Partner with leadership on workforce planning, role definition, headcount prioritization, level stratification, and compensation strategy. • Serve as the primary contact for employee questions, concerns, and sensitive situations. • Partner with managers on performance conversations, coaching, and team dynamics. • Run 1:1, exit interview, and pulse-data feedback loops for leadership. • Build trust with employees through discretion and responsive support.

🎯 Requirements

• 6–10 years in People/HR at fast-moving startups; prior experience managing or mentoring TA or HR coordinators preferred. • Proven systems builder—you’ve selected and implemented HRIS, ATS, and People tooling from scratch, not just administered inherited stacks. • Automation-first mindset, with examples of workflows or self-service systems built. • Strong operational and program management discipline; ability to design scalable frameworks and document decisions. • Deep TA fluency to set the hiring bar, close executive candidates, and coach a recruiter. • Experience with remote-first distributed teams. • Excellent written and verbal communication; comfortable writing policy, presenting to leadership, and representing Nametag externally. • High EQ and genuine care for people; ability to handle sensitive situations with discretion. • Fast technical learning and curiosity about identity security. • Kindness, integrity, and high trust. • Bias for action and ability to iterate quickly and ship pragmatic solutions.

🏖️ Benefits

• Competitive salary + meaningful equity. • Comprehensive medical, dental, and vision. • Remote-first with flexible PTO. • Annual team off-sites. • New MacBook and home-office equipment.

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