Clinical Reimbursement Assistant – Contract

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $17 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Natera's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

Logo of Natera

Natera

1001 - 5000 employees

Founded 2004

🏥 Healthcare

🧬 Biotechnology

⚕️ Healthcare Insurance

Healthcare • Biotechnology • Healthcare Insurance

Natera is a global leader in cell-free DNA testing technology, specializing in non-invasive genetic testing and diagnostics. The company's innovative solutions focus on areas such as prenatal screening, cancer detection, and organ transplant monitoring. By using advanced bioinformatics and DNA analysis, Natera provides healthcare professionals and patients with critical information to make more informed medical decisions.

📋 Description

• Request and review medical records to identify relevant clinical information supporting genetic testing cases • Flag missing or incomplete documentation for follow-up • Assemble documentation packets for prior authorization, claims, or appeals submission • Maintain accurate case documentation within internal systems • Send and track medical record requests • Monitor case pipelines to ensure required documentation is received • Update internal systems with record status and next steps • Meet daily/weekly task metrics related to record requests and case movement • Support provider and patient outreach initiatives • Track outreach efforts and responses • Contribute to operational improvement and workflow-efficiency projects • Collaborate with Genetic Counselors, Prior Authorization, Billing, and Appeals teams • Participate in team meetings and process improvement initiatives • Maintain documentation and compliance with HIPAA/PHI standards

🎯 Requirements

• High School Diploma or equivalent • Bachelor’s degree in biology, genetics, life sciences, public health, or related field OR equivalent relevant experience • Strong attention to detail and organizational skills • Ability to read and interpret medical documentation • Comfort working in a data-driven, process-oriented environment • Strong written and verbal communication skills • Ability to manage multiple cases and priorities simultaneously • High level of accuracy and attention to detail • Comfort learning new systems and workflows • Demonstrated initiative and willingness to learn • Ability to work independently in a remote environment • Preferred: academic background in genetics or healthcare-related discipline • Preferred: experience with medical records, healthcare documentation, or insurance workflows • Preferred: familiarity with Salesforce and Google Workspace

🏖️ Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and dependents • Free genetic testing for employees and immediate families • Fertility care benefits • Pregnancy and baby bonding leave • 401(k) benefits • Commuter benefits • Employee referral program • Fully remote work opportunities • Career growth and hands-on learning • Exposure to genetic testing operations, reimbursement strategy, billing workflows, data tracking, and process improvement

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