Senior Site Reliability Engineer, Messaging Services

Job not on LinkedIn

🕒 June 26

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $140k - $150k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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National Basketball Association (NBA)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚽ Sports

📱 Media

🎮 Gaming

💰 $25M Private Equity Round - National Basketball Association on 2025-06

Sports • Media • Gaming

National Basketball Association (NBA) is the premier professional men's basketball league in North America. The NBA organizes and manages the league season, in-season competitions (for example the Emirates NBA Cup), the annual draft, Hall of Fame coverage, and a wide range of fan-facing operations. The organization produces and distributes media (NBA TV, League Pass, news and schedule coverage), manages ticketing and official merchandise (NBA Store), and operates or affiliates with related leagues and products such as the NBA G League, WNBA, NBA 2K League and the Basketball Africa League. The NBA also supports fantasy products, official gaming partnerships, and events that drive fan engagement and commercial partnerships.

📋 Description

• Own reliability and operational excellence for messaging and collaboration platforms. • Serve as a senior escalation point for complex issues across Proofpoint, Exchange, Outlook, SMTP, and various collaboration services. • Lead incident response, service restoration, and root cause analysis in high-pressure, real-time scenarios. • Design and operate highly available, secure, and compliant messaging architectures. • Automate operations using PowerShell and Microsoft Graph. • Administer and support Slack and Microsoft Teams, including tenant/workspace configuration and escalations. • Provide white-glove, high-touch support for the NBA Executive Leadership Team, requiring professionalism, discretion, and urgency. • Partner with Security, Legal, and Audit teams on compliance, retention, and eDiscovery. • Participate in a formal rotating on-call schedule. • Provide after-hours, weekend, and holiday support. • Respond rapidly to incidents impacting game operations, executive leadership, or league-wide communications.

🎯 Requirements

• A bachelor's degree in computer science or related technical field • 10+ years of experience in enterprise messaging, infrastructure, or reliability engineering. • Deep expertise in Microsoft Exchange Online / M365 and hybrid messaging environments. • Strong experience with email security (DMARC, DKIM, SPF, ARC; Proofpoint a plus). • Advanced PowerShell automation skills. • Experience supporting Slack enterprise environments. • Proven ability to support executives and business-critical operations with urgency and precision. • Calm, decisive, and effective during live incidents and high-visibility NBA events.

🏖️ Benefits

• medical • dental • vision • life/AD&D insurance • short- and long-term disability • fertility and family-forming assistance • wellbeing allowance • educational assistance • mental health coaching/therapy • tax advantaged accounts such as HSA and healthcare/dependent care FSAs • a 401(k) retirement plan • time off benefits that include vacation, sick time, and personal days