Senior Business Analyst

🔥 1 minute ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

National Center for Missing & Exploited Children

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1984

🤝 Non-profit

Non-profit

National Center for Missing & Exploited Children is the nation’s largest and most influential child protection organization. It leads efforts to protect children by providing resources, operating a 24-hour hotline and CyberTipline for reporting child sexual exploitation, supporting missing children cases and AMBER Alerts, offering victim and family support, professional training and education programs (NetSmartz, KidSmartz), removing explicit content, and partnering with government and corporate entities. It focuses on issues like child sexual abuse material, online enticement, child sex trafficking, abductions, missing and endangered children, generative AI implications, and provides legal, mental health, and disaster response resources. The organization operates regional offices and is funded in part by government grants and donations.

📋 Description

• Manage project deliverables including process analysis, root cause analysis, problem identification, requirements gathering, benchmarking, user story development, and solution implementation • Analyze software programs, applications, and web services • Lead and plan the definition, analysis, validation, and maintenance of functional requirements • Collaborate with customers, stakeholders, product owners, other divisions, and UX/UI designers • Identify process improvements through automation and system redesign • Document business requirements, process maps, use cases, user stories, and functional and non-functional requirements • Facilitate customer discovery sessions and create business process models and workflows • Conduct user research, identify features and epics, draft user stories, and validate them with users • Analyze and de-conflict requirements, data, and information from multiple sources • Create wireframes and mock-ups with UX/UI designers and incorporate user feedback • Apply functional and non-functional understanding of NCMEC software systems and technical architecture • Report to the Director, Product Management Office

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related technical field • Minimum of 5 years of relevant work experience • U.S. Citizen or U.S. Resident due to sensitive information access • Basic competence in at least one programming language, such as Java, C Sharp, JavaScript, Python, or SQL • Proven experience with Agile methodologies and frameworks including Scrum, Kanban, and SAFe • Experience with business process modeling techniques including BPMN, DFDs, RADs, and EPC • Experience eliciting requirements through interviews, document analysis, workshops, surveys, process reviews, and workflow analysis • In-depth understanding of Business Process Modeling • Solid understanding of software development life cycle models • Knowledge of Agile and traditional project and business environments • Proven experience in a technical Business Analyst/Business Process Analyst role • Experience with Visio, Jira, and Confluence is a plus • Ability to maintain the integrity and confidentiality of highly sensitive information • Ability to work independently with limited supervision • Ability to collaborate with developers, customers, project managers, product owners, and quality test analysts • Excellent oral and written communication skills • Ability to interact with business and IT personnel at all levels, including executives • In-depth understanding of business needs and ability to establish and maintain customer trust and confidence

🏖️ Benefits

• 100% remote work • Less than 10% travel requirement • Generally Monday–Friday, 9:00am–5:30pm schedule • Business Analysis and/or Agile certifications are highly desirable