Head of Camper Support – Family Engagement

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $90k - $110k / year

⏰ Full Time

🔴 Lead

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National Math Camps

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2024

📚 Education

🤝 Non-profit

Education • Non-profit

National Math Camps is a nonprofit organization that runs immersive residential summer enrichment programs where mathematically talented students (currently ages 11–14) learn advanced math topics from professional mathematicians. The camps combine rigorous, expert-led classroom exploration with hands-on activities, social and recreational programming, and a supportive community; they offer need-based financial aid and multiple campus locations and session dates. NMC aims to inspire and prepare the next generation of mathematical innovators through joyful, community-focused learning experiences.

📋 Description

• Serve as the in-house expert on working effectively with gifted and twice-exceptional students ages 8–18 • Manage Camper Support staff, including Camper Support Directors, Associate/Assistant Directors, and Camp Nurses • Lead hiring, training, work assignments, feedback, and post-camp performance reviews for Camper Support staff • Develop and improve training, resources, policies, procedures, and materials related to behavioral management, incident reporting, parent communications, waivers, health and wellness, and youth protections • Act as the primary contact for interested, enrolled, and alumni families via phone and email • Lead enrollment processes, financial aid requests, family information sessions, forms collection, and updates to enrolled families • Plan pre-camp family engagement events and manage parent volunteers • Partner with camp leadership on at-camp family engagement activities • Represent National Math Camps at conferences and develop outreach marketing materials • Develop grassroots outreach strategies through calls, email, alumni activation, events, webinars, social media, and partnerships • Own customer service and parent communication and engagement strategy • Advocate for parent and family needs within the HQ team • Provide oversight, coaching, and support to Camper Support Directors during camp • Spend significant time on-site at camp building relationships with staff, parents, and campers • Participate in the HQ on-call rotation and respond to emergency situations • Monitor incidents and parent communications across all camps and serve as an escalation resource • Gather photos, stories, and testimonials for social media and marketing efforts

🎯 Requirements

• Deep expertise in providing social, emotional, and behavioral support to children ages 8–18 • Significant experience working with gifted/twice-exceptional students and their families • Background in social work, school counseling, child psychology, K–12 education, or similar • Aptitude for sales, marketing, and customer service; previous full-time experience in these areas is not required • Exceptional written, verbal, and interpersonal communication skills • Ability to build strong relationships with parents, camp staff, and organizational partners • Strong active listening skills and ability to handle challenging parent conversations with kindness and empathy • Detail-oriented and reliable, with excellent organizational skills and follow-through • Passion for immersive learning experiences, math education, and supporting extraordinary students • Openness to feedback and iteration as the organization scales • Ability to advocate for parents and campers and present cogent rationale for differences in opinion • Flexible and collaborative, with willingness to contribute across different areas • Ability to travel extensively during summer months without PTO between June 1 and July 31

🏖️ Benefits

• Professional development opportunities • Flexible working arrangements • Competitive salary and benefits • Occasional travel during the academic year to attend conferences and in-person retreats • Extensive/significant summer travel as part of the role