Content Strategist

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Nava

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Create content-focused strategic and tactical recommendations, including content modeling and taxonomy development • Plan and implement scalable enterprise-wide content initiatives • Align diverse client stakeholders on a common goal • Develop content creation processes and editorial workflows • Build and adapt deliverables to meet client needs and solve client problems • Research and develop information architecture and content • Train and mentor mid-level teammates and external partner consultants • Draft, edit, manage, and distribute content • Work on complex, long-term content projects for government programs affecting millions of Americans • Develop tools, processes, and policies supporting effective user-centered communications

🎯 Requirements

• Depth of experience leading complex, long-term content projects, such as CMS migration and content development • Experience building information architecture, including content hierarchy and information organization • Understanding of analytics planning and tracking • Experience with content curation or editorial planning • Ability to build strong relationships with internal teams and external partners • Self-directed and able to work with minimal supervision • Adaptive, empathetic, collaborative, and positive mindset • Excellent written and verbal communication skills, technical and otherwise • Legal authorization to work in the United States • Ability to meet other requirements for applicable government contracts • Work authorization that does not require visa sponsorship now or in the future • May be subject to a government background check or security clearance, depending on the contract • Must reside in one of the listed states and work from the contiguous United States

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Disability, life, and accidental death insurance at no cost • Vacation, holidays including Juneteenth, and floating holidays • 12 paid federal holidays each year on top of regular PTO • Performance-based annual bonus when Nava meets its goals • Paid parental leave • Weekly meals delivered to new parents’ homes • Wellness program with physical, mental, and emotional health resources and support tools • Virtual doctor visits with no copay, depending on available providers • Extended unpaid sabbatical leave after continuous service • 401(k) match of 4% of salary • Remote-first flexible work environment • Company laptop and home office setup assistance via Staples • Monthly reimbursement for eligible home office utility expenses • Internal training programs and professional development resources • LinkedIn Learning access • Annual allowance for courses, tuition, and certifications • Referral bonus • Pre-tax commuter programs when applicable • Collaborative and remote-friendly team environment

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