Technical Project Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤓 Technical Project Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Navina

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

Navina is a company focused on transforming primary care through an intelligible, actionable platform that enhances diagnosis and care. With a vision to simplify the chaos of patient data, Navina uses AI and machine learning to provide physicians with organized and comprehensible patient portraits. This innovative approach allows healthcare providers to assess complex cases quickly, aiming for optimum patient wellness and improved financial performance for providers and payers. As a partner of the American Academy of Family Physicians (AAFP) Innovation Lab, Navina is at the forefront of healthcare technology.

📋 Description

• Own end-to-end project management for customer implementations from kickoff through go-live and stabilization • Lead complex health system and hospital implementations involving multiple stakeholders, phased rollouts, and enterprise-scale technical environments • Build and maintain project plans, milestones, risk registers, and status reports for concurrent implementations • Identify, escalate, and resolve blockers, dependencies, and risks • Facilitate project meetings, working sessions, and steering committee reviews • Ensure implementation deliverables meet quality standards and customer acceptance criteria • Manage scope changes and communicate timeline, resource, and budget impacts • Serve as primary technical project owner for Epic EMR implementations from requirements gathering through interface activation and go-live • Coordinate data validation, interface testing, and environment configuration across Epic and other EMR platforms • Create process documentation, runbooks, and playbooks for Epic implementation delivery • Guide implementation decisions using health plan operations, provider workflows, risk adjustment, and quality management knowledge • Advise customers on integrating Navina into clinical and administrative workflows • Act as primary project owner and accountability point for customers • Build relationships with customer stakeholders from IT analysts and Epic build teams to executives and governance committees • Communicate project status, risks, and decisions to technical and non-technical audiences • Partner with Customer Success Managers on implementation-to-account handoff • Surface customer feedback to Product, Engineering, and Medical teams

🎯 Requirements

• 5+ years of experience in technical project management, implementation management, or program management roles • Demonstrated experience delivering complex, multi-stakeholder technology implementations in healthcare settings, including large health systems and hospitals (required) • Hands-on experience implementing or managing Epic EMR customers, with strong understanding of Epic technical requirements, integration architecture, and configuration workflows (required) • Hands-on experience with health plan, provider, risk adjustment, and/or quality management programs (HEDIS, Stars ratings, RAF scoring, or equivalent) • Background in health tech, healthcare SaaS, EHR/EMR vendors, health system consulting, or payer/provider organization IT or operations (required) • Deep knowledge of Epic architecture, integration points, FHIR API enablement, SMART on FHIR/OAuth2, user access provisioning, and interface build and activation • Familiarity with eClinicalWorks, Athenahealth, Veradigm, Cerner, and their integration architectures • Familiarity with HL7, FHIR, CCDA, ADT feeds, and API-based integrations • Ability to interpret technical specifications, integration diagrams, and data mapping documents • Proficiency with Smartsheet, Jira, Salesforce, Confluence, or equivalent tools • Comfort working with spreadsheets or SQL environments • Exceptional organizational, written, verbal communication, cross-functional alignment, ambiguity-management, and customer relationship skills • PMP certification is a plus, not required • Epic certification in relevant modules or integration areas • Experience supporting healthcare SaaS pre-sales or solution scoping • Exposure to ACO, MSSP, capitation, or payer-provider joint ventures • Experience with Customer Success organizations in SaaS • Familiarity with AI/ML-powered clinical solutions or clinical decision support tools

🏖️ Benefits

• Full-time employment • Remote work in the US