Clinical Engagement Specialist, CPhT

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $20 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Navitus Health Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

📋 Description

• Independently conduct Medication Therapy Management (MTM) and Stars Adherence initiatives within established protocols. • Conduct proactive patient outreach using advanced communication techniques. • Coordinate patient care activities to ensure timely medication access and continuity of therapy. • Prioritize work and resolve routine issues with minimal supervision. • Collaborate with CEC team members to support consistent, high-quality clinical services and shared accountability for outcomes. • Educate patients on program benefits and medication adherence. • Apply professional judgment to identify risks, address barriers, and determine appropriate interventions. • Facilitate prescription renewals and extended day supply requests. • Manage exceptions and coordinate with pharmacies or providers as needed. • Identify medication-access barriers and connect members with appropriate clinical or operational resources. • Escalate situations requiring additional guidance, including complex, sensitive, or high-risk decisions. • Complete assigned workflows accurately and efficiently and support overall department performance. • Perform other duties as assigned.

🎯 Requirements

• High School diploma or GED required. • Certified Pharmacy Technician certification required. • State Pharmacy Technician license required where applicable. • 3 years of pharmacy support experience or clinical program execution required. • Strong pharmaceutical knowledge to accurately address inquiries, support medication-related processes, and ensure safe, informed outcomes required. • Demonstrated ability to deliver empathetic, patient-focused support by actively listening, addressing needs, and ensuring clear, respectful communication across diverse populations required. • Demonstrated experience effectively managing inbound and outbound communications while consistently following established workflows, scripts, and escalation protocols to ensure quality and efficiency required. • Knowledge of healthcare regulations, including HIPAA, that protects patient information and ensures all interactions and documentation meet compliance standards required. • Demonstrated ability to collaborate within cross-functional teams to meet service level expectations, support shared goals, and contribute to overall operational success required. • Participate in, adhere to, and support compliance program objectives. • Ability to consistently interact cooperatively and respectfully with other employees.

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!