Senior Account Manager – Health Plans

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🔥 0 minutes ago

🐻 Alaska, Hawaii, +11 more states – Remote

🐻 Alaska – Remote 🌺 Hawaii – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🌾 North Dakota – Remote 🎸 Mississippi – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🦬 Wyoming – Remote

💵 $71.7k - $86.4k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Navitus Health Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

📋 Description

• Develop and maintain trusted advisor relationships with existing customers and stakeholders to enhance customer experience and retention • Support complex, high-profile, and strategic books of business • Collaborate with internal stakeholders and external vendor partners to deliver customer service and benefit solutions • Facilitate client meetings, advise on open action items, and provide status updates • Drive internal resolution of open action items • Facilitate benefit changes for clients and direct implementation • Analyze new or revised client requirements for accuracy and feasibility • Resolve member and client issues • Provide clients with system support and collaboration tools • Support client renewal activities with the Account Executive and Clinical Account Executive • Execute account maintenance, including reporting, member-specific requests, and open enrollment support • Participate in conference calls, meetings, and occasional travel outside normal business hours • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in business, marketing, hospitality management, or related area, or equivalent work experience, required • 2+ years of account management experience with increasing levels of responsibility, or equivalent relevant experience from another role, required • 5+ years of experience in a customer service role required • Knowledge of pharmacy benefits management, insurance, or health care industry required • Participate in, adhere to, and support compliance program objectives • Ability to consistently interact cooperatively and respectfully with other employees

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750! • STAR Bonus % (At Risk Maximum) 5.00