Senior Director, Product Operations – Governance

Job not on LinkedIn

🔥 14 hours ago

🏈 Alabama, Arizona, +33 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote 🍑 Georgia – Remote

💵 $174.1k - $217.6k / year

⏰ Full Time

🟠 Senior

⚡️ Product Operations

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Navitus Health Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

📋 Description

• Define, implement, and continuously improve the enterprise product governance model, including roles, responsibilities, decision rights, approval thresholds, escalation paths, and governance forums • Own lifecycle governance across ideation, intake, business case development, design, build, launch, distribution, monitoring, optimization, and retirement • Establish stage-gate criteria and required artifacts for product approval • Lead cross-functional product intake and prioritization processes • Create a consistent governance process for evaluating business cases, expected value, implementation readiness, risk exposure, resource needs, and capacity tradeoffs • Partner with Legal, Compliance, Security, Clinical, Finance, Technology, Operations, and Commercial teams • Maintain a governed enterprise view of the product portfolio • Own the enterprise product governance cadence, including agenda design, decision preparation, leadership readouts, action tracking, and follow-through • Ensure product decisions are documented, communicated, and tied to accountable owners, timelines, measures, risks, dependencies, and expected outcomes • Oversee integrated product roadmaps across business and technology teams • Monitor delivery against approved commitments and drive resolution of risks, dependencies, resource constraints, and decision escalations • Establish product performance monitoring standards and KPIs • Lead regular product health reviews and inform continuation, optimization, investment, or retirement decisions • Drive adoption of consistent tools, templates, documentation standards, and governance dashboards • Perform other duties as assigned

🎯 Requirements

• PBM or related healthcare industry experience • Bachelor’s degree in business, healthcare administration, technology, product management, or a related field required; Master’s degree preferred • 10+ years of progressive experience in product governance, product operations, product management, portfolio management, risk management, compliance, or enterprise program leadership required • 5+ years of progressive leadership experience, which may include leading individual contributors or teams, required • Proven experience designing and implementing governance models, decision rights, stage-gate processes, portfolio routines, and product lifecycle controls required • Knowledge of product lifecycle management, agile delivery, enterprise systems, regulatory considerations, privacy, security, and operational readiness required • Experience translating business strategy, customer needs, market intelligence, and risk considerations into product roadmaps, approval decisions, and execution plans required • Demonstrated ability to use data, metrics, feedback, and financial analysis to assess product health, prioritize investments, and mitigate risk required • Demonstrated ability to influence senior leaders, align cross-functional stakeholders, and lead change across complex matrixed teams required • Participate in, adhere to, and support compliance program objectives • Ability to consistently interact cooperatively and respectfully with other employees

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!

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