Product Manager, Crane, Rigger and Signal Person

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $115k - $130k / year

⏰ Full Time

🟠 Senior

🔴 Lead

✅ Product Manager

👻 Ghost score 0%

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NCCER

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1996

📚 Education

🤝 Non-profit

🏗️ Construction

Education • Non-profit • Construction

NCCER is the nation’s leading provider of construction industry education, assessments, credentials, and accreditation. Established in 1996 as an independent 501(c)(3) nonprofit educational foundation, NCCER offers programs designed by industry experts to enhance the skills of craft professionals across the construction sector. With a focus on building a skilled workforce, NCCER provides training, certifications, research, and career development opportunities. It offers a range of programs including online courses and leadership certifications to aid in recruitment, training, and workforce development. NCCER partnerships with associations, contractors, and educational institutions ensure a comprehensive approach to construction education for high school students, veterans, and other learners seeking career advancement in construction.

📋 Description

• Serve as the day-to-day steward of NCCER’s Crane, Rigger, and Signal Person product line • Lead growth and profitability of NCCER crane certification products • Translate executive strategy into an actionable product roadmap and day-to-day priorities • Gather customer feedback, market intelligence, and product performance data • Coordinate cross-functional teams to deliver product enhancements • Prioritize features, enhancements, bug fixes, and customer requests • Identify risks, tradeoffs, and opportunities and make recommendations to leadership • Monitor product adoption, customer satisfaction, and business performance • Own the crane certification product portfolio and develop annual growth strategy and revenue targets • Identify gaps in certification offerings and monitor industry trends, regulations, and workforce demands • Build roadmaps for new certifications and endorsements • Get NCCER crane certifications written into state standards and/or requirements • Identify target customer segments and perform competitive analysis • Develop marketing and sales plans, sales tools, pricing models, and value propositions • Partner with marketing, sales, business development, and finance to drive adoption, growth, forecasting, and profitability • Build relationships with crane manufacturers, rental companies, contractors, owners, and industry groups • Represent NCCER at industry meetings, conferences, and standards-writing meetings • Monitor certification volumes and pass rates and evaluate program performance • Ensure consistency and quality standards and improve candidate experience • Manage P&L for crane certification programs • Track KPIs including revenue growth, market growth, certifications issued, and recertification volume

🎯 Requirements

• 7-10+ years’ experience in construction industry, workforce development, crane, industrial services, or heavy equipment industries • Experience launching and managing products or programs • Demonstrated revenue growth responsibility • Strong project management skills • Significant experience managing or supporting complex, customer-facing products or programs in a technical, regulated, or industrial environment • Demonstrated ability to build and maintain relationships with owners, operators, contractors, and industry stakeholders • Experience representing an organization externally at industry meetings, conferences, advisory councils, or standards-setting bodies • Experience translating customer needs, feedback, and market insights into actionable product roadmaps, platform enhancements, and continuous improvement initiatives • Experience with market analysis, competitive intelligence, business planning and pricing strategy • Documented success with program/product management, process improvement, budget management and data analysis • Strong background in sales enablement and customer development • Experience working cross-functionally with product development, engineering, assessment, marketing, sales, and operations teams in a matrixed organization • Ability to support customer onboarding, operational problem-solving, data updates, and technical issue resolution • Experience working toward defined sales or revenue targets • Excellent written, verbal, and presentation skills • Ability to manage multiple priorities, timelines, and stakeholders simultaneously • Proficiency with Microsoft Office, CRM systems such as Salesforce, and product or project management tools • Ability to work independently, exercise sound judgment, and adapt in a fast-paced, evolving environment

🏖️ Benefits

• Equal opportunity employment • Reasonable accommodations for individuals with disabilities and bona fide religious beliefs