Field Service Technician II

🔥 0 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $46.4k - $69.6k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

👻 Ghost score 0%

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NCR Atleos

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Perform customer installations, maintenance, and service calls promptly and effectively • Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory • Perform scheduled maintenance, corrective repairs, and system overhauls • Diagnose and resolve hardware, software, networking, and system configuration issues • Manage network faults, system access, security settings, and remote connectivity • Organize and triage customer issues, addressing problems proactively when possible • Communicate with customers professionally with a focus on resolution • Participate in virtual and hands-on training programs • Comply with company policies, health and safety standards, timekeeping, fleet, and safe-driving requirements • Support adjacent service territories during standard shifts when operationally needed • Optionally participate in overnight travel assignments to support broader service coverage

🎯 Requirements

• Local candidate to the specific geographic area • Authorized to work in the United States • At least 19 years of age • Valid driver’s license and driving record that meets NCR Atleos fleet requirements • PC skills, basic electronic skills, and operating system familiarity • Ability to perform essential job functions without reasonable accommodation • Ability to travel with several hours of driving per day • Ability to work rotating and weekend shifts • Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance • Ability to bend, squat, walk, stand, sit, reach, and perform repetitive hand movements manipulating objects of various sizes • Familiarity with large servers, mainframe computers, and imaging software • A+ Certification, CompTIA, or Network+ (N+) Certification preferred • One (1) or more years of related experience preferred

🏖️ Benefits

• Medical Insurance • Dental Insurance • Life Insurance • Vision Insurance • Short/Long Term Disability • Paid Vacation • 401k • Formal training, virtual and hands-on classroom training • Dedicated teachers, mentors and coaches • Overnight travel assignments may be elected; travel follows company policy and reimbursement guidelines