Care Coordinator

🕒 June 25

🗣️🇪🇸 Spanish Required

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Logo of NeighborHealth Center

NeighborHealth Center

51 - 200 employees

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

NeighborHealth Center is a nonprofit community health center dedicated to providing primary care for individuals of all ages, focusing particularly on those without insurance. Founded in 2018 in west central Raleigh, it aims to serve the underserved and uninsured population, addressing significant healthcare access issues in Wake County. Its specialties include pediatrics, women's health, chronic disease management, preventive care, and referrals to specialty care, all delivered in a compassionate environment.

📋 Description

• The Care Coordinator is responsible for providing assistance to the care management team by working collaboratively to support patient care plans and needs • Serving as an advocate for patients, the Care Coordinator will be part of the care management team and work in tandem with care managers, healthcare providers and community-based organizations to improve outcomes for patients they serve • Engages with patients to identify and address barriers that impede health outcomes • Implements and supports Care Management interventions per the patient’s care plan or assessed community needs • Processes referrals from members of the multidisciplinary team (social work, behavioral health, community resource coordinators, pharmacy, pharmacy technician, care managers) appropriately, accurately, and timely according to established workflows • Provides education to patients/family within scope of practice • Coordinates referrals to outside agencies as directed by interdisciplinary team in a timely fashion • Serves as a liaison among the patient/family, community services, primary providers, specialists, and other care team members to coordinate services • Participates in Quality Improvement initiatives to improve efficiency and effectiveness of patient health outcomes.

🎯 Requirements

• High School education or equivalent • Bilingual (Spanish) strongly preferred • Computer literacy in internet use and Windows environment, including Outlook, Word, and Excel with keyboarding skills of at least 45 wpm • Ability to communicate clearly and succinctly • Excellent verbal and written communication skills • Must be able to work with changing priorities • Requires excellent organizational, problem solving and critical thinking skills • Must be able to interact with individuals of all cultures and levels of authority • Requires the ability to maintain confidentiality • Must be able to function as part of a team • Ability to cultivate and develop inclusive and equitable working relationships with co-workers and community members • Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.

🏖️ Benefits

• Health insurance • Opportunities for professional development

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