Marketing Support Specialist

🔥 4 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Neighborly®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

👥 B2C

🏠 Real Estate

☁️ SaaS

B2C • Real Estate • SaaS

Neighborly® is the world’s largest home services company, delivering premium service experiences across homes and businesses, primarily through franchising. Their wide range of brands repair, maintain, and enhance properties to make life easier and more enjoyable for homeowners. Neighborly's consistency and quality work define their leadership in the home services space as they strive to become a beloved household name. The company emphasizes their Code of Values, focusing on Respect, Integrity, Customer Focus, and Having Fun, which sets the cultural tone for their business operations.

📋 Description

• Evaluate franchise owner needs and respond to and resolve marketing issues • Identify, research, and resolve problems • Respond to telephone calls, email requests, and occasional video calls for support • Document and monitor franchise owner inquiries through timely resolution • Build working knowledge of internal and external marketing platforms and systems • Support franchise owners with product training, knowledge, and expertise • Maintain accurate records of support requests, internal research, and applied resolutions in the ticketing system • Report to the Marketing Support Manager

🎯 Requirements

• Associates Degree in Marketing or related field • 1-3 years of marketing, administrative, or sales support experience • Experience with digital marketing and social media platforms • Strong written, verbal, and interpersonal communication skills • Customer service experience with a demonstrated ability to respond to customer inquiries, resolve issues, and maintain positive client relationships • Based in Texas to attend meetings • Ability to stand and sit in an office environment; see, hear, and communicate effectively; and use standard office equipment and computers • Ability to lift and move equipment, supplies, and materials weighing up to 25 pounds

🏖️ Benefits

• Comprehensive benefits offerings available through Neighborly • Equity and bonus opportunities • Fully remote work arrangement • Monday–Friday schedule, 8:00 AM–5:00 PM CT

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume