Operations Analyst – Project Lead

Job not on LinkedIn

🔥 26 minutes ago

🇺🇸 United States – Remote

💵 $50k - $52k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nelnet

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nelnet is a diversified services company that provides a wide range of solutions including government services, consumer services, technology services, and federal student loan services. The company specializes in customer-centric services, operational optimization, and support, offering digital accessibility, custom development, data analytics, artificial intelligence, and information security. Nelnet also offers business process outsourcing, contact center and back-office processing, loan servicing, and education services. Furthermore, Nelnet is involved in financial management, payment technology, and renewable energy through tax equity funding and solar installations. Nelnet is committed to enhancing education, government service provision, and energy innovation, promoting community engagement and philanthropic efforts through partnerships.

📋 Description

• Develop, implement, and oversee programs and initiatives to meet defined objectives and deadlines • Track program progress and performance, milestones, and issues • Collaborate with team members, managers, and external partners • Manage program budgets, expenses, and cost-effectiveness • Prepare and present reports on program status, outcomes, and improvement areas • Conduct orientation sessions and organize training for new clients • Prepare and maintain onboarding materials, including checklists, training guides, and client handbooks • Provide ongoing support to new clients and address questions and concerns • Gather client feedback and improve onboarding processes and program effectiveness

🎯 Requirements

• Bachelor’s Degree in business-related field or equivalent experience • 2 years of experience in related field or commensurate education • 2 years of experience working within FACTS operating systems • CRM software experience preferred • Ability to thrive working both independently & collaboratively • Ability to learn quickly and work independently • Strong verbal and written communication skills • Strong critical thinking and decision-making skills • Highly accurate with attention to detail • Excellent project management skills • Advanced computer skills with various applications, including Microsoft Excel formulas, charts, and Pivot Tables • Knowledge on AI and technology solutions

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • HSA and FSA • generous earned time off • 401K/student loan repayment • life insurance & AD&D insurance • employee assistance program • employee stock purchase program • tuition reimbursement • performance-based incentive pay • short- and long-term disability • robust wellness program