Accounts Receivable Specialist

🔥 19 hours ago

🌽 Illinois, Ohio, +2 more states – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote ❄️ Minnesota – Remote 🍑 Georgia – Remote

💵 $45k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Accounts Receivable

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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NELSON Worldwide

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1977

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

NELSON Worldwide is a global architecture and design firm that creates built and digital environments across sectors including workplace, retail, hospitality, healthcare, education, multifamily, and mixed-use development. The firm combines architecture, interior design, brand identity, environmental/experiential graphic design, planning, and engineering to deliver client-centered, sustainable solutions that unlock value and enhance performance for communities and organizations.

📋 Description

• Review open accounts and prioritize collection efforts based on aging, risk, and account status • Make outbound collection calls and write professional collection emails while maintaining client relationships • Facilitate timely collection of customer payments according to payment terms and due dates • Research and help resolve billing problems, payment delays, disputes, and other delinquency issues • Communicate significant risks, findings, and recommended next steps to management • Communicate directly with clients to build strong working relationships and reduce time to payment • Partner with project managers, billing teams, and finance leadership to address contract issues, missing documentation, and internal barriers to payment • Escalate significantly delinquent, high-risk, or high-balance accounts to management • Maintain accurate collection notes, client communications, promised payment dates, dispute status, and follow-up actions • Maintain accurate account records, databases, and spreadsheets • Assist with reports on account status, collection activity, aging trends, payment commitments, and collection risks • Support efforts to reduce delinquency, improve cash flow, and meet departmental collection goals • Gather client-requested backup documentation and supporting information to facilitate payment

🎯 Requirements

• High School diploma required • At least 2 years in collections, accounts receivable, or client account management, preferably in professional services or A/E/C • Knowledgeable in all general accounting principles, with a focus on credit and collections practices and procedures • Exceptional customer service approach • Excellent verbal and written communication skills • Attention to detail and ability to regularly problem solve and make recommendations for improvement • Experience in a professional services environment, preferably within the AEC sector • Deltek Vantagepoint experience required • Microsoft Excel experience required • Strong experience in customer service • Ability to perform each essential duty and responsibility satisfactorily

🏖️ Benefits

• 401(K) plan with company match • Full health benefits including medical, dental, and vision • Wellness program with rewards for healthy activities • Pet Insurance • Opportunities for career advancement • Paid time off and holiday pay • Paid parental leave • Flexible working schedules and work from home options based on client’s needs • Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization • Additional compensation includes bonuses

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