Partner Program Specialist

🔥 1 hour ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $56.9k - $68.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🪙 Affiliate Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Nemetschek Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1963

🏗️ Construction

☁️ SaaS

🤝 B2B

💰 IPO on 2002-01

Construction • SaaS • B2B

Nemetschek Group is a Germany-based software company that develops and sells digital solutions for the architecture, engineering and construction (AEC) sector across the entire building lifecycle. Its products focus on CAD/BIM, planning, design, construction and building operation workflows, delivered as desktop, cloud and collaborative software aimed at professional firms and project teams.

📋 Description

• Provide operational support to resellers and deliver a best-in-class partner experience • Respond autonomously to incoming partner sales support, process, Deal Registration, and system inquiries • Direct cases or partners to appropriate teams when needed • Perform daily Partner Portal management and Salesforce tasks • Understand basic Partner Program requirements and escalate partner issues to management • Complete administrative Channel tasks, including process documentation, NFR management, and territory audits • Identify opportunities for internal and external Channel process improvement • Represent Partner Operations in testing and feedback • Identify system improvement opportunities, present findings to leadership, and communicate business requirements • Communicate and enforce Program and Sales/Licensing policies • Serve as a Channel subject matter expert for Sales/Licensing policy creation with internal teams and external partners

🎯 Requirements

• 2+ years of experience administering sales support • Exemplary written communication skills • Strong listening and reading skills • Ability to prioritize and task switch while maintaining 24-hour turnaround for cases • Customer service mindset • Ability to estimate and understand relationships or patterns and identify discrepancies or red flags • Professional maturity and self-management of workload that can vary by day, season, etc. • Desire to work collaboratively within a team and proactively assist outside of normal duties • Growth mindset and flexibility • Competence with Partner Portal and Salesforce tasks is implied by the role responsibilities

🏖️ Benefits

• Competitive compensation and benefits package • Retirement savings program with employer contributions • Paid time off and company-recognized holidays • Medical, dental, and vision coverage • Resources for learning and development, including access to training and learning platforms • Opportunities for career growth and internal mobility • Employee assistance and well-being resources • Employee discounts and other optional perks • Reasonable accommodations for qualified individuals with disabilities

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