Customer Onboarding Specialist – Coffee Sales

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🔥 0 minutes ago

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Nestle

5001 - 10000 employees

🍽️ Food & Beverage

🏭 Manufacturing

📦 Logistics

Food & Beverage • Manufacturing • Logistics

Nestle is a Swiss multinational food and beverage company that produces and markets a wide range of packaged foods and beverages, including coffee, bottled water, dairy products, infant nutrition, confectionery, frozen foods, and pet care brands. The company sells its products globally through retail and foodservice channels, operates extensive manufacturing and supply-chain operations, and focuses on nutrition, health, and wellness initiatives.

📋 Description

• Manage installations and ensure site readiness for new and existing accounts within the assigned territory • Use Salesforce to communicate, manage operations, and track service needs with Service Supervisors and Technicians • Conduct onboarding and refresher training for new accounts • Create training materials and deliver presentations to diverse groups • Partner with customer account leads, distributors, and service teams to ensure successful onboarding • Identify incremental and cross-selling opportunities • Oversee product compliance with Nestlé Professional Solutions-owned dispensers • Optimize brand merchandising at the point of consumption • Set up coffee machines and equipment • Ensure flawless execution, product stocking and compliance, and high customer satisfaction across a multi-state territory

🎯 Requirements

• Proven experience in food and beverage operations • Project management skills • Familiarity with Salesforce or other CRM systems • Intermediate Microsoft Office skills, including Email, PowerPoint, and Word • Ability to work variable hours, including evenings and weekends • Ability to travel extensively • Strong problem-solving skills • Ability to analyze issues and provide effective business solutions • Comfort with public speaking • Ability to perform physical tasks, including setting up coffee machines and equipment • Must not require visa sponsorship

🏖️ Benefits

• Company car for professional and personal use • Limitless career growth opportunities • Excellent benefits and compensation • Inclusive workplace • Reasonable accommodations during the recruitment process

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