Salesforce Experience Cloud Product Owner – Product Owner III

🔥 18 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $120k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Net Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1993

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

Healthcare • SaaS • Artificial Intelligence

Net Health is a healthcare software company that provides specialized electronic health record (EHR/EMR) systems and advanced analytics for wound care, rehab therapy, value-based care, and occupational health. With over 30 years of experience, Net Health offers SaaS-based EHR solutions, predictive and clinical analytics, patient engagement tools, and system integrations designed to improve clinical outcomes, streamline workflows, ensure compliance, and optimize financial performance for healthcare providers across care settings.

📋 Description

• Own the full product lifecycle of Net Health’s Salesforce Experience Cloud community • Define priorities, write user stories with acceptance criteria, reprioritize requests and technical debt, and coordinate dependencies • Lead scrums, sprint planning, sprint reviews, and retrospectives • Accept or reject sprint deliverables and own release cadence and feature rollout strategy • Present results to non-technical stakeholders and report community delivery to CX leadership • Design, build, test, and deploy custom Experience Cloud functionality using LWC, Apex, Flow, platform events, and async Apex • Build REST/SOAP API integrations with error handling • Own the external-user security model, including sharing sets, permission sets, and guest access • Use SFDX, Git, and CI/CD for source-driven development • Tune SOQL efficiency and governor limits and review contributor code • Serve as in-house Experience Cloud authority • Own the community data model, component architecture, and technical design • Define and track engagement, deflection, and satisfaction metrics • Monitor Salesforce release cycles and plan remediation • Build and tune Agentforce AI agents, including topics, prompt templates, and Apex/Flow-backed actions • Monitor containment and case deflection metrics and improve code, configuration, or content • Maintain community topics, navigation, moderation, and case workflows • Partner with Product Education and Support on onboarding and participation programs • Align the roadmap with Client Success, Marketing, and Product • Handle escalations and report performance to CX and commercial leadership

🎯 Requirements

• 3–5+ years of hands-on Salesforce development (Apex, LWC, SOQL, Flow) • 1–2+ years specifically on Experience Cloud, including Experience Builder, themes, topics and navigation, LWC inside communities, and external-user sharing and guest access model • Demonstrated end-to-end ownership of scoping, building, and shipping a feature • Product/Agile experience with roadmaps, backlogs, and sprints for a digital product or platform • Source-driven development using SFDX, Git, sandbox-to-production workflows, and Apex unit testing • REST/SOAP API integrations with authentication and error handling • Hands-on Agentforce or comparable AI agent experience, including configuration, grounding, tuning, and monitoring • Track record improving case deflection metrics • Ability to build Salesforce reports and dashboards • Familiarity with Experience Workspaces and Insights • Strong cross-functional communication skills • Ability to produce technical design documents, release notes, and community guidelines • Proficiency in Agile tools such as Jira, Confluence, Aha, or Wiki • Proficiency in Git-based source control, Office 365, Experience Builder, SFDX, and VS Code • Salesforce Certified Platform Developer I required; candidates without certification may complete it within 90 days of hire • Bachelor’s degree in Management Information Systems, Computer Science, or a related technical or business field

🏖️ Benefits

• Work-from-anywhere environment • Unlimited PTO • Comprehensive benefits package • Employee resource groups • Casual dress code • Prioritized employee wellness • Diversity and inclusion initiatives • New hire support • Career development • Educational assistance • Employee referral bonus • Progressive parental leave • Company-issued equipment • Company systems and network activity monitoring for security and compliance

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume