Senior Engagement Manager

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 12%

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Logo of Network to Code

Network to Code

51 - 200 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

💼 Consulting

Enterprise • SaaS • Consulting

Network to Code is a company that builds and supports Nautobot, an open-source Network Source of Truth (NSoT) and network automation platform. They offer Nautobot Cloud (a SaaS/cloud-hosted offering), enterprise self-managed editions, and professional/managed services including consulting, implementation, support, training, and certifications. The company emphasizes data-driven network automation, NetDevOps transformation, workflow automation, and community-driven open source development; they also provide pre-built Nautobot apps and AI-assisted tools to accelerate network automation outcomes.

📋 Description

• Lead key client engagements through successful outcomes alongside Network to Code’s Managing Consultants • Perform Agile coaching and champion Agile transformation for large clients • Develop and execute strategies enabling clients to achieve expected business outcomes from network automation • Coordinate, track, and communicate project-related efforts in alignment with established processes, best practices, and Agile principles • Measure and monitor client satisfaction and initiative health • Identify issues proactively and coordinate remediation with project teams • Own internal Network to Code aspects of successful project delivery • Manage team communications, structure, and staffing across project stages • Manage project problems, challenges, and escalations • Deliver executive-level verbal and written summaries of accomplishments, active work, risks, blockers, dependencies, and required client interventions • Identify and manage dependencies across teams • Identify risks, anticipate consequences, and develop contingency plans • Remove impediments, mediate conflicts, facilitate decision-making, and drive resolution • Prioritize tasks and workload and determine scope, budget, and calendar trade-offs • Identify process and delivery gaps and work with Network to Code teams to resolve them • Collaborate and coordinate with the Network to Code project execution team • Build high-trust relationships with client teams, especially stakeholders and leaders • Report to the PMO Manager

🎯 Requirements

• Minimum 5 years of experience managing customer-facing projects • Strong engagement/project management skills, including conceptualization, analysis, driving alignment, resource planning, milestone and objective management, and Agile practices • Ability to coordinate simultaneous projects and organize diverse team members, including developers, engineers, and clients • Ability to multitask, prioritize, coordinate activities to meet multiple Agile deadlines, and work well under pressure • Ability to work remotely and independently • Track record of facilitating successful outcomes by developing teams that work well together • Experience handling resistance constructively and professionally in challenging circumstances • Strong situational awareness, foresight, and ability to identify, plan for, and resolve delivery dependencies and risks • Excellent written and verbal communication • Initiative to organize and align teams for focused delivery • Entrepreneurial mindset and extensive experience in an agile/adaptable environment • Strong presenting, listening, comprehension, verbal, written communication, and documentation skills • Familiarity with Jira and the software development lifecycle • Relevant start-up experience preferred, not required • Must be authorized to work in the United States for any employer without sponsorship

🏖️ Benefits

• Discretionary bonuses • Option grants • Comprehensive benefits package • Virtual team events and happy hours • Opportunities for mentoring, collaboration, learning, growth, and innovation

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