
501 - 1000 employees
Founded 2018
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
New Charter Technologies is a leading platform comprised of high-performing Managed Service Providers (MSPs) across North America, specializing in IT solutions for small and medium-sized businesses. They offer a comprehensive range of services including IT managed services, co-managed IT, consulting, outsourcing, and advanced cybersecurity. Their mission is to transform clients' IT needs from a necessary expense into a strategic advantage, leveraging modern technology and personalized service to enhance business productivity and innovation.
🔥 18 minutes ago
🏈 Alabama, Arizona, +42 more states – Remote
💵 $250k / year
⏰ Full Time
🔴 Lead
👔 Vice President
👻 Ghost score 5%
Where this job comes from
Posted on New Charter Technologies's careers page, not through a job board
First seen by Remote Rocketship 18 minutes ago
Still open on New Charter Technologies's site. Checked 3 minutes ago.

501 - 1000 employees
Founded 2018
💼 Consulting
📦 Logistics
📣 Marketing
Consulting • Logistics • Marketing
New Charter Technologies is a leading platform comprised of high-performing Managed Service Providers (MSPs) across North America, specializing in IT solutions for small and medium-sized businesses. They offer a comprehensive range of services including IT managed services, co-managed IT, consulting, outsourcing, and advanced cybersecurity. Their mission is to transform clients' IT needs from a necessary expense into a strategic advantage, leveraging modern technology and personalized service to enhance business productivity and innovation.
• Lead the development and operation of New Charter’s unified strategic AI services business • Build and own the strategic AI services portfolio, including services, packaging, pricing, quoting, delivery standards and intellectual property • Create a client journey from initial discovery to subsequent engagements and recurring services • Coordinate service intersections with Charter Intelligence and Innovation Center Software, including platform, MCP connections and tooling • Establish a market feedback loop with revenue teams and operating companies to refine offerings and prioritize investments • Build joint-selling motions, incentives and handoffs for cross-sell and attach opportunities • Own revenue, margin, delivery cost and EBITDA performance, including forecasting, staffing and resource allocation • Report AI revenue distinctly from security revenue and drive toward positive EBITDA in H2 2027 • Lead the heads of AI Enablement, AI Engineering and the planned AI Software Foundry • Define success measures for pipeline, closed revenue, speed to quote, request fulfillment, client outcomes, repeat purchases, adoption, margin and EBITDA • Operationalize adoption across operating companies and hubs through shared catalogs, intake, quoting, procurement, handoffs, escalation service levels and training • Align AI services with New Charter’s mission and vision and support client readiness, workforce capability and human flourishing • Provide strategic and operational support across independent businesses through consultative influence and executive-level communication
• Proven executive experience building new technology services or practices from concept to repeatable, profitable revenue, with direct P&L ownership and responsibility for revenue, margin and EBITDA • Experience leading leaders and multidisciplinary delivery organizations, including building teams, developing talent, setting performance expectations and improving operational effectiveness • Demonstrated success integrating sales, operations and delivery across decentralized, multi-entity or franchise-style organizations through influence rather than direct authority • Strong understanding of AI-enabled business services, solution packaging, consulting-to-managed-service transitions and the commercial and delivery requirements of scalable AI offerings; hands-on AI research leadership is not required • Experience in managed services, IT services or a similar client-service business, including forecasting, service economics, quoting, delivery quality and recurring-revenue growth • Credibility partnering with executive leadership, business-unit presidents and revenue leaders to translate strategic vision into executable plans and measurable outcomes • Demonstrated ability to sell and cross-sell complementary services through business leaders and teams who do not report to you, including earning their trust, understanding their client relationships and aligning incentives so that everyone wins • Exceptional executive presence, deep listening, clear communication and the ability to earn influence through consistency, results and sound judgment • Highly accountable, analytical and rigorous about process while remaining adaptable in a fast-moving, evolving organization • Collaborative, emotionally intelligent leadership and talent-development capability • Mission-driven commitment to responsible AI adoption, client preparedness and meaningful outcomes for people
• Growth and learning initiatives • Employee benefits • Company innovation opportunities • Inclusive hiring practices • Career paths for many different role types
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