Technical Consultant

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Logo of New Charter Technologies

New Charter Technologies

501 - 1000 employees

Founded 2018

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

New Charter Technologies is a leading platform comprised of high-performing Managed Service Providers (MSPs) across North America, specializing in IT solutions for small and medium-sized businesses. They offer a comprehensive range of services including IT managed services, co-managed IT, consulting, outsourcing, and advanced cybersecurity. Their mission is to transform clients' IT needs from a necessary expense into a strategic advantage, leveraging modern technology and personalized service to enhance business productivity and innovation.

📋 Description

• Collaborate with clients to understand business and technical requirements • Design and propose scalable IT infrastructure and cloud solutions • Develop scopes of work, project estimates, and technical documentation • Implement and configure network infrastructure, hardware, and software systems • Provide technical support during and after implementation • Support pre-sales efforts, including proposals and client presentations • Troubleshoot and resolve technical issues across client environments • Maintain strong client relationships and ensure high satisfaction • Stay current with emerging technologies and industry trends • Manage projects from design through execution • Contribute to accurate scoping, documentation, and continuous improvement of delivery processes

🎯 Requirements

• 4+ years of experience in network design, implementation, or related field • Strong working knowledge of network infrastructure and cloud platforms • Associate degree in a technical field or equivalent experience • Minimum of two relevant industry certifications • Experience in a client-facing technical consulting or pre-sales role preferred • Strong documentation, scoping, and project estimation experience preferred • Exposure to managed services environments and diverse IT infrastructures preferred • Experience conducting systems assessments and technical reporting preferred • Ability to lift up to 70 lbs • Ability to sit or stand for extended periods • Valid driver’s license and reliable transportation • Ability to travel approximately 10% within the New England region

🏖️ Benefits

• Bonus • Growth and learning initiatives • Employee benefits • Company innovation initiatives • Inclusive environment • Career paths for many different role types • Professional development opportunities

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