Chief of Staff – Chief Client Officer

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

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NewtonX

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

📣 Marketing

☁️ SaaS

💰 $32M Series B - NewtonX on 2021-12

Consulting • Marketing • SaaS

NewtonX is a B2B market research and insights company that combines AI-enabled data collection, recruitment of verified expert respondents, and synthetic data augmentation to deliver fast, high-quality market intelligence and analysis. The company provides services across brand & communications, customer research, market opportunity, and product research, and offers a SaaS platform (NewtonX Hub and NewtonX Prime) including AI-moderated interviews and an always-on research analyst (Hub Researcher) to help enterprises and agencies turn complex questions into actionable strategy.

📋 Description

• Partner with the Chief Client Officer to manage and drive strategic initiatives across Customer Success, Operations, and Programming • Lead the PMO by prioritizing, delegating, tracking, and driving a portfolio of initiatives to measurable outcomes • Serve as the key cross-functional liaison across Product, Strategic Insights, Commercial, Sales, and Marketing teams • Own expert community management and growth with the Director of Growth and CCO • Build and execute a community management playbook to increase engagement • Identify and roll out partnerships, paid channels, and other growth initiatives to grow the active community 3–5x over two years • Establish tracking, measurement, and reporting for decision-making and impact measurement • Roll out AI automations across workflows and drive adoption and measurable impact • Independently drive initiatives using leading AI tools from analysis and prototyping through workflow automation

🎯 Requirements

• 6–7+ years of experience, including top-tier management consulting such as MBB and/or an operating or growth role driving strategic and business impact • Ability to balance strategy, operations, and hands-on execution • Experience leading multiple concurrent, cross-functional initiatives to measurable outcomes • Daily use and fluency with AI tools such as Claude • Experience or strong interest in community, partnerships, or paid growth channels • Data-driven decision-making and rigorous impact measurement • Strong communication with stakeholders from associates through C-suite and across functions • Collaborative problem-solving approach • Bachelor’s degree in a relevant field such as business, engineering, or social sciences • MBA preferred but not required • Authorization to work in the United States

🏖️ Benefits

• Base salary • Annual performance bonus • Employee equity plan • Hybrid (NYC) or remote work setup • Career growth & leadership opportunities • Medical, dental, and vision insurance • 401k match with immediate vesting • Holidays • Parental leave • Unlimited PTO • Diverse, collaborative, and innovative culture • Variety of virtual and in-person activities • Yearly offsite company retreat