Community Manager

Job not on LinkedIn

🔥 4 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $105k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nex

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🎮 Gaming

🥽 AR/VR

🛍️ eCommerce

💰 Series B on 2021-04

Gaming • AR/VR • eCommerce

Nex is a company that creates immersive motion games and experiences focused on physical play. They believe that physical activity is crucial for fun and social interaction, which is why they develop innovative games that transform everyday environments into engaging play spaces. With advanced motion technology, Nex enables sensor-free motion tracking on various devices, allowing users to enjoy games that make movement enjoyable and accessible.

📋 Description

• Own day-to-day community engagement and member experience across Nex community channels • Publish community content, prompts, announcements, and product education • Support and provide direction to moderators • Maintain moderation workflows, escalation paths, and community guidelines • Identify emerging questions, concerns, trends, and opportunities • Build relationships with engaged families, advocates, beta testers, and super users • Identify compelling customer stories, testimonials, and use cases • Conduct interviews and surface stories for Brand, Content, PR, and Marketing • Help create pathways for customers to become advocates, testers, ambassadors, or contributors • Identify recurring themes, needs, sentiment, and customer feedback across community channels • Gather insights through discussions, surveys, interviews, and research initiatives • Produce recurring Voice of Community reports with actionable recommendations • Partner with Product, Marketing, Support, and Research to ensure customer feedback reaches the right teams

🎯 Requirements

• 5+ years managing online communities or customer advocacy programs • Excellent written communication and relationship-building skills • Experience managing Facebook Groups, Reddit, Circle, or similar community platforms • Strong organizational and project management skills • Ability to analyze qualitative feedback and identify actionable insights • Comfortable working cross-functionally across Product, Marketing, Customer Support, and Research • Experience managing multiple projects simultaneously in a fast-paced environment • Familiarity with community analytics, survey tools, and customer feedback platforms • Experience working with family, gaming, education, consumer technology, or lifestyle brands • Experience with ambassador, advocate, or champion programs • Experience supporting customer research initiatives • Experience creating customer stories, case studies, interviews, or editorial content

🏖️ Benefits

• Competitive compensation package • Flexible working hours and vacation policy • Product-driven culture that treasures talents and individual growth • Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field