
5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
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5001 - 10000 employees
Founded 1991
☁️ SaaS
🤖 Artificial Intelligence
📡 Telecommunications
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
• Develop and scale strategic partner relationships with Global System Integrators • Build new partner recruitment strategies, programs, and supporting infrastructure • Coordinate cross-functional resources to align partner activities with NiCE’s channel organization strategies • Establish and manage relationships within the NiCE partner ecosystem to drive profitable revenue growth, innovation, and market expansion • Architect GSI multivendor solutions and ensure subsystems function together • Collaborate with and support NiCE Partner Alliance Leaders on partnership growth initiatives • Build and manage relationships with GSI partner executives, sales teams, and client account teams • Lead partner training and enablement on NiCE products, services, and go-to-market • Scale partner sales activities, including pipeline generation and management • Engage with clients onsite to establish use cases and quantify their value • Conduct value-oriented conversations with leadership, architects, and line-of-business users
• Expert-level GSI account management and global systems integration methods • Expert-level account management of clients using specialized component subsystems, including hardware, software, networking, and storage products • 5+ years working with GSI partner channel sales • 10+ years working in partner sales • At least 3 years in a specialized vertical requiring sub-integration of global systems • Proven track record in value consulting selling
• Fast-paced, collaborative, and creative work environment • Opportunities to learn and grow • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
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