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Partner Sales Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🤑 Sales

🦅 H1B Visa Sponsor

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Logo of NICE

NICE

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Develop and scale strategic partner relationships with Global System Integrators, Resellers, Value Added Resellers, Delivery Partners and Alliance Partners • Build partner recruitment strategies, programs and supporting infrastructure • Coordinate cross-functional resources to align partner activities with NiCE Actimize channel strategies • Establish and manage partner ecosystem relationships to drive revenue growth, innovation and market expansion • Develop joint business opportunities and execute ecosystem growth programs • Support Partner and Alliance Leaders on partnership growth initiatives • Build and manage relationships with partner executives, sales teams and client account teams • Lead partner training and enablement on NiCE Actimize products, services and go-to-market • Support partner sales activities, including pipeline generation and management • Provide overlay sales support on partner co-pursuits • Engage onsite with clients to establish use cases and quantify value • Conduct value-oriented conversations with government agency leadership, architects and line-of-business users • Identify and manage suitable NiCE Actimize opportunities through AWS Marketplace • Coordinate partner-related customer issues and escalations with Customer Success Managers • Improve sales processes and efficiency with marketing, sales engineering and legal • Develop sales productivity measurement frameworks for management decisions • Advise on sales processes and strategies to improve win rates, productivity and profitability • Own and manage the partner pipeline within the assigned territory • Collaborate with Field Sales and partners to forecast partner-led deals • Resolve deal blockers and execute close plans for partner-led opportunities • Develop and execute joint go-to-market plans with partners • Advocate internally for partners and communicate their capabilities and geographic strengths to field sales teams

🎯 Requirements

• 10+ years of technology sales experience • 5+ years working with partner channel sales • 2+ years sales experience with AWS Services and Marketplace • Comfortable with sales process including forecasting and working through deal negotiations • 5+ experience working with channel partners • Proven success in executing large, complex deals led by Partners in collaboration with Corporate field Sales teams • Understanding of fundamental financial modeling for deal development and negotiation • A. / B.S. from an accredited college; preference for Program and Project Management • Graduate degree • AWS Sales or Technical Certification • Sales experience selling through AWS Marketplace • Channel experience with a Software SaaS provider in a Partner Sales or Development Role • Comfortable presenting on stage and to executive leadership teams

🏖️ Benefits

• Equal opportunity employer • Travel up to 30% of the time

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