Senior Manager, ezyVet Systems

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $85k - $100k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Nightingale Veterinary Partners

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🤝 Non-profit

🏥 Healthcare

Consulting • Non-profit • Healthcare

Nightingale Veterinary Partners is a growing team of veterinary professionals committed to transforming the traditional veterinary practice into a happier and healthier environment. With a focus on excellent veterinary medicine and a collaborative team culture, they aim to create a more sustainable career in veterinary medicine while delivering world-class care to pets. The organization specializes in various disciplines, including ophthalmology, cardiology, dentistry, dermatology, and surgery, and prioritizes team happiness and well-being as part of their innovative approach to veterinary care.

📋 Description

• Own the configuration, administration, and ongoing management of ezyVet across all practices • Maintain standards for products, services, product groups, templates, tax codes, dispensing fees, user permissions, reporting structures, and other settings • Review user access and licensing and correct inconsistencies across practices • Serve as the primary escalation point and manage the relationship with ezyVet and IDEXX • Build and configure ezyVet for new practices • Partner with Operations, Finance, IT, and clinical leadership to configure and test sites before opening • Set up scheduling, resources, products, services, pricing, inventory, templates, permissions, and integrations • Lead training and provide onsite launch support • Complete post-launch reviews and adjustments • Develop and maintain training resources, guides, videos, and checklists • Provide ongoing education and address recurring knowledge gaps • Partner with Finance and Operations to support accurate reporting and hospital operations • Audit product and service setup, tax codes, dispensing fees, pricing, inventory setup, and costs • Review monthly inventory reporting and investigate variances or system issues • Troubleshoot invoicing, payments, inventory, revenue, and financial reporting issues • Own implementation and ongoing management of ezyVet integrations • Test and troubleshoot integrations with IT, internal teams, and vendors • Evaluate new ezyVet functionality, integrations, and tools • Recommend system changes improving workflow, consistency, or reporting • Maintain processes for testing, approving, documenting, and communicating system changes

🎯 Requirements

• Significant hands-on ezyVet experience within a veterinary hospital, veterinary group, or veterinary software environment • Experience administering ezyVet beyond standard end user functionality • Experience with new site builds, implementations, conversions, or major system projects • Strong understanding of veterinary hospital operations, inventory, invoicing, payments, scheduling, and reporting • Ability to understand how system configuration impacts operational and financial results • Strong troubleshooting, project management, training, and communication skills • High attention to detail and ability to work independently across multiple practices and projects • Willingness to travel for launches and other onsite support as needed • Preferred: experience building ezyVet sites from the ground up • Preferred: experience with veterinary inventory and COGS reporting • Preferred: experience managing ezyVet integrations • Preferred: experience supporting both general practice and specialty veterinary hospitals

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • FSA/HSA • Paid time off • 401(k) with a company match • Paid Parental Leave • Elective benefits through MetLife • Employee pet discounts • Discounted pet insurance

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