Product Analyst, Donor and Graft Sourcing

Job not on LinkedIn

🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Product Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NMDP

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1987

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NMDP is a nonprofit organization (formerly Be The Match) that operates the national blood stem cell donor registry and coordinates cell therapy to treat blood cancers and other blood disorders. It recruits and registers donors, matches donors to patients, facilitates transplants, provides patient support and financial assistance, conducts and funds clinical research and trials, and leads advocacy and fundraising to expand access to life‑saving cell therapies.

📋 Description

• Partner with Product Managers, Product Owners, UX, Operations, Technology, and stakeholders to clarify objectives, customer problems, user needs, operational pain points, outcomes, and market opportunities • Analyze customer feedback, journey data, operational data, service interactions, utilization patterns, market signals, and business processes • Identify growth opportunities, risks, unmet needs, and whitespace for product development • Translate ambiguous business questions into hypotheses, assumptions, risks, decision points, analytical approaches, and measurement options • Conduct opportunity sizing, impact assessment, and value analysis to inform product strategy, roadmap trade-offs, prioritization, and investment discussions • Evaluate product performance, demand signals, revenue growth opportunities, and product implications with Product, Finance, Commercial, Operations, Analytics, and Technology partners • Translate market, financial, operational, and performance insights into recommendations for product strategy, development, roadmap priorities, go-to-market planning, lifecycle decisions, financial analysis, and trade-offs • Monitor customer needs, industry trends, regulatory considerations, technology shifts, competitive dynamics, and product opportunities • Analyze current-state processes, service interactions, workflows, and product or platform capabilities to identify inefficiencies, bottlenecks, compliance considerations, workarounds, experience gaps, and simplification opportunities • Develop future-state recommendations balancing customer needs, business outcomes, operational realities, product strategy, service models, fit-gap analysis, and platform capabilities • Translate insights and decisions into product requirements, design inputs, decision records, go-to-market inputs, acceptance criteria inputs, functional notes, test scenarios, and backlog-ready inputs • Develop workflows, journey maps, service models, requirements, dashboards, user stories, acceptance criteria inputs, and insights summaries • Support trade-off discussions, testing, and validation by framing value, feasibility, risk, user and operational impact, compliance, dependencies, acceptance criteria, test scenarios, and success measures • Partner on launch plans, adoption strategies, feedback loops, revenue assumptions, and performance measures • Track adoption, utilization, revenue performance, customer feedback, workflow outcomes, benefit realization, operational performance, and product health after launch • Translate product performance data and feedback into insight narratives, learning agendas, next-best-action recommendations, and continuous improvement • Support analyses influencing roadmap prioritization, portfolio discussions, product-line decisions, lifecycle optimization, and investment trade-offs • Stay current on product, analytics, AI, platform, and industry capabilities and identify innovations that improve outcomes or accelerate value • Evaluate AI-generated insights, recommendations, summaries, and design concepts for accuracy, relevance, bias, privacy, and appropriate use

🎯 Requirements

• Bachelor's degree in analytics, business, economics, information systems, technology, healthcare administration, or a related field, or equivalent professional experience • 3+ years of experience in product analysis, product analytics, business analysis, functional analysis, decision support, or a related role • Experience working in or alongside a product-oriented organization, roadmap decisions, solution design, outcome measurement, product lifecycle decisions, or portfolio/product-line analysis • Experience supporting product strategy, product development, market analysis, financial analysis, business case development, revenue growth, go-to-market planning, or product performance measurement • Experience contributing to product requirements, discovery sessions, journey or process flows, acceptance criteria inputs, testing, adoption measurement, or product performance insights in matrixed environments • Knowledge of product analytics, performance measurement, outcome-based measurement, benefit realization, and product-level metrics • Knowledge of market analysis, competitive assessment, product positioning, product economics, revenue growth, business case development, investment trade-off evaluation, and prioritization methods • Knowledge of product discovery, customer and stakeholder research synthesis, journey mapping, service or process analysis, problem framing, opportunity assessment, and product development • Knowledge of business process redesign, fit-gap analysis, future-state workflow development, and service model evaluation • Knowledge of Agile and product delivery practices, including product requirements, user stories, acceptance criteria, backlog refinement, validation, testing, and product reviews • Knowledge of modern analytics, visualization, collaboration, prototyping, and AI-assisted tools • Ability to synthesize complex, incomplete, or conflicting information into clear options and recommendations • Ability to communicate analytical findings and product or platform trade-offs to technical, non-technical, product, operational, commercial, and leadership audiences • Ability to collaborate, facilitate, influence, and challenge diplomatically across cross-functional stakeholders • Ability to assess whether needs require process change, service model change, product iteration, configuration, platform capability, or custom development • Ability to use AI responsibly while validating outputs for quality, accuracy, bias, privacy, and appropriate use • Preferred experience with Salesforce, Salesforce Health Cloud, CRM, healthcare technology, or similar platforms • Preferred experience with large-scale platform transformation, modernization, CRM, digital product, healthcare technology, or enterprise workflow initiatives • Preferred experience creating workflows, wireframes, screen concepts, prototypes, or testable process models • Preferred experience with Power BI, Tableau, Looker, Pendo, Mixpanel, Amplitude, Excel, SQL, Miro, Lucidchart, Figma, Jira, Azure DevOps, Confluence, or equivalent tools • Preferred experience with artificial intelligence for research, customer feedback synthesis, scenario modeling, forecasting, prototyping, and recommendations • Preferred experience mentoring analysts or leading complex cross-functional analyses • Relevant certifications such as Salesforce Business Analyst, Salesforce Administrator, Platform App Builder, CBAP, CSPO, or SAFe are a plus

🏖️ Benefits

• Medical benefits • Dental benefits • Vision benefits • Life insurance • Disability benefits • Accident benefits • Critical illness benefits • Hospital benefits • Well-being benefits • Legal benefits • Identity theft benefits • Pet benefits • Retirement plan • Paid time off • Paid holidays • Leave benefits • Incentive plans for eligible employees