Patient Services Coordinator - Open Access

🔥 23 minutes ago

🏈 Ohio – Remote

infoinfo

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

Where this job comes from

Posted on NOMS Healthcare's careers page, not through a job board

First seen by Remote Rocketship 23 minutes ago

Logo of NOMS Healthcare

NOMS Healthcare

501 - 1000 employees

Founded 2000

🏥 Healthcare

💰 $2.6M Seed Round on 2019-01

Healthcare

NOMS Healthcare is a regional medical group (branded also as Northern Ohio Medical Specialists) that provides team-based, personalized patient care across a broad set of clinical specialties. The organization offers a provider directory covering more than 30 specialties, multiple clinic locations, and patient-facing digital services such as a MyChart patient portal and online bill pay. NOMS emphasizes coordinated, outcomes-focused care, maintains specialty centers (e. g. , occupational therapy, musculoskeletal services), publishes health and wellness content, and operates an academic institute and career portal for clinicians and staff.

📋 Description

• Answer patient calls after hours • Relay patient messages • Communicate urgent patient concerns with providers as needed • Thoroughly document within patient charts using the electronic medical record system • Assist clinicians with patient reports • Assist with prior authorizations, referrals, and medical records • Comply with HIPAA regulations and policies • Perform other duties as assigned

🎯 Requirements

• High School Diploma required • Minimum of one year work experience in a public contact job • Preferable experience in a medical office environment • Current CMA or RMA or current LPN • Knowledge of the health care field • Knowledge of information that must be conveyed to patients and their families • Skill in performing tasks correctly • Skill and tact and diplomacy in interpersonal interactions • Skill in understanding patient education needs and effectively sharing information with patients and their families • Skill in identifying equipment problems and correcting or notifying supervisor • Ability to be flexible and handle changing priorities • Ability to communicate clearly • Ability to project a pleasant and professional image • Ability to plan, prioritize, and complete delegated tasks • Ability to demonstrate compassion and caring for others • Ability to apply written instructions and standardized work practices • Ability to establish and maintain effective relationships with physicians, co-workers, patients, and patients’ families • Must comply with HIPAA regulations and policies • Must be able to sit for extended periods and occasionally stoop, bend, or reach • Must be able to view computer screens for long durations and work effectively in a fast-paced, collaborative office setting

🏖️ Benefits

• Medical, dental, vision, and life insurance • Variety of à la carte benefit options • Wellness incentive program • Work-life balance supporting family, wellness, and personal growth • Competitive pay with annual wage reviews • Leadership and development training program • Career growth and development opportunities • Supportive, positive, collaborative work environment

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