Installation Coordinator

🔥 1 hour ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

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Norbec

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1982

🏭 Manufacturing

🏗️ Construction

🍽️ Food & Beverage

Manufacturing • Construction • Food & Beverage

Norbec is a North American leader in manufacturing prefabricated walk-in coolers and freezers, doors, and architectural insulated metal panels used in building envelopes. The company supplies controlled-environment and food-industry markets (food service, grocery and convenience stores) and provides cleanroom/laboratory products, with a stated mission to contribute to a sustainable world by manufacturing high-performance insulated solutions. Norbec is headquartered in Boucherville, Quebec and operates manufacturing plants across North America.

📋 Description

• Coordinate and/or attend kick-off meetings for new projects • Conduct field surveys prior to production when needed • Ensure proper production scheduling with the general contractor and Norbec’s internal project management team • Ensure installation companies are scheduled and ready for site installation in coordination with product delivery • Travel to customer locations at the beginning of most projects to coordinate with installers and customer project managers • Provide regular site calls or follow-up visits and submit field reports documenting project progress • Ensure installation methods comply with Norbec’s QA/QC program • Conduct site inspections and obtain customer sign-off at project completion • Develop and maintain relationships with installers, customer project managers, and other stakeholders • Interface between job sites, Norbec’s project management team, and other departments • Evaluate required renovations and on-site fixes and provide recommendations • Resolve everyday site issues • Report activities using a reporting tool and daily reports • Collaborate with project management, customer service, and regional sales teams to ensure a strong client experience from project kickoff through final acceptance • Follow active projects throughout the United States

🎯 Requirements

• College Degree or equivalent • 3-5 years of experience with a manufacturer of cold storage, refrigerated, or food service equipment solutions • 3-5 years of construction knowledge would be an asset • Technical background is preferred • Knowledge of reading construction plans • Valid driver’s license • Excellent written and verbal communication skills • Project management skills • Reporting skills • Computer literacy, including Microsoft Office, web-based applications, and reporting tools • Prior experience within the Foodservice or Grocery industry with good knowledge of the manufacturing industry • Knowledge of walk-in cooler and freezer products is an asset • Proven client-service skills • Proven problem-solving skills • Customer-centric communication in person, virtual, and verbal • Ability to track project status • Self-driven initiative, ability to navigate ambiguity, and an independent personality

🏖️ Benefits

• Consistent travel within the territory with possible overnight stays

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