Contingent Workforce Program Operations Lead

Job not on LinkedIn

🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $106.8k - $160.2k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Northrop Grumman

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

🏭 Manufacturing

📦 Logistics

🎖️ Defense

Manufacturing • Logistics • Defense

Northrop Grumman is a leading global aerospace and defense company, recognized for its innovative solutions in air, cyber, land, sea, and space domains. With a focus on advanced technologies and innovation, Northrop Grumman provides unmatched expertise in military communications, satellite communications, and microelectronics manufacturing. The company is committed to solving complex challenges and 'defining possible' by transforming the concepts of what's achievable. Northrop Grumman is also actively involved in sustainability efforts and offers career opportunities to various levels of professionals, including veterans and entry-level candidates.

📋 Description

• Lead day-to-day operations of the Extended Workforce Solution program • Drive timely, high-quality fulfillment of job requisitions, onboarding of work orders, and administration of assignments • Monitor requisition aging, fill rates, rate compliance, and candidate quality; remove roadblocks with Magnit, Talent Acquisition, and hiring managers • Serve as a subject matter expert and tier-two support resource for the VNDLY vendor management system • Troubleshoot configuration and transactional errors and coordinate resolution with cross-functional teams and external providers • Oversee ServiceNow customer support ticket disposition and coordinate testing and validation of enhancements • Own and coordinate VNDLY configurations and enhancements with IT and TA systems teams • Support integrations between VNDLY and HRIS/procurement tools • Act as operational liaison to contract labor and contract services teams; manage SLAs, reviews, escalations, and continuous improvement • Collaborate with Legal, Business Management, IT, HR, and Procurement on contingent workforce processes and controls • Lead change management for program and system enhancements, including communications, training, job aids, FAQs, and stakeholder engagement • Plan and execute HR and cross-functional projects evolving the operating model, processes, and technology • Develop and maintain reporting on requisition status, time-to-fill, headcount, supplier/MSP performance, tenure, and cost • Analyze trends, bottlenecks, and risks and drive solutions improving cycle time, candidate quality, and stakeholder satisfaction • Ensure processes and configurations align with internal guidelines and external requirements • Partner with HR, Legal, Security, and Procurement on audits, remediation, and risk mitigation • Apply knowledge of personnel clearance processes and DD254s when coordinating contingent labor needs • Own and maintain the EWS SharePoint site

🎯 Requirements

• Bachelor’s degree and 8 years of experience OR Master’s degree and 6 years of experience OR Associate’s degree and 10 years of experience OR High School Diploma and 12 years of experience • Experience in HR operations, talent acquisition, contingent workforce management, staffing, procurement, or related program/project management roles • Hands-on experience with a vendor management system (VMS); VNDLY strongly preferred • Project management experience leading cross-functional initiatives from planning through implementation • Change management experience involving stakeholder engagement, communications, and training for new or updated processes and systems • Experience with system configurations and/or integrations in HR or talent acquisition technology environments • Ability to influence without formal authority and build partnerships across sectors and functions • Strong analytical and critical-thinking skills; experience using data and dashboards to measure performance and drive decisions • Excellent written and verbal communication skills; ability to collaborate in a matrixed environment • Advanced (Expert) MS Excel, Project, and PowerPoint skills • U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions

🏖️ Benefits

• Overtime eligibility, depending on position • Shift differential, depending on position • Discretionary bonus • Health insurance coverage • Life insurance • Disability insurance • Savings plan • Company paid holidays • Paid time off (PTO) for vacation and/or personal business